Customer Ratings & Reviews

My family absolutely loves this thermostat especially with the smart capabilities. It helped us lower our electricity bill with this first month.

It learns fast, it sets it self after, then you get to enjoy a life of a lower cooling bill and not having to get out of bed at night when your hot to turn the ac down. And also my favorite feature of cooling the house down when heading home from work so I arrived in a nicely chilled home.

This is best product I have ever seen. Very user friendly. I can change it from my bedroom upstairs.

This is a nice thermostat but we could never get the smart features to work correctly. It is supposed to learn you habits over time and then start adjusting itself to your schedule. This seemed to work somewhat when we first got it then it recently started to constantly put itself into eco mode. A quick search shows that many people are having this issue. Our thermostat is in an area that we never pass by so we never trip its sensor to let it know we are home. We adjusted all of the setting to try to get it to stop switching to eco mode on its own, including turning off all triggers and sensors and even turning off Home/Away Assist which should stop it from automatically going into eco mode. Nothing worked, it still would go into eco mode on its own after a few hours of manually changing the temp. The only thing that stopped this was for use to connect our phones to nest and turn on location so the nest knows when we are home. The only other option we did not try was a factory reset, but others have said this did not work for them.

I recommend this is part of your smart home or if you just want to save some money with your power bill. This thing is very smart intuitive and with the help of your phone it makes it that much better. I like the learning capability it has as opposed to its competitor the Ecobee that doesn't learn.

I brought this system for my wife on her birthday. It served its purpose and did good but for some reason in the summer it was on cool blowing out hot air and winter blowing out cold air. We even had a licensed electrician hook it up and it didn’t run right. But convenient because you could set your temp away from home in home in bed if needed and on vacation.

This was an excellent purchase. Put it in my dads house and replaced a very old thermostat. Great because he’s legally blind and it is compatible with Alexa so he can still operate it

Great Thermostat. Had a little trouble on the install because of having an extra wire that wasn't listed. But Nest support was great looked at the model of the old thermostat and the model of the HVAC then sent me a wiring diagram for the correct setup. Other than that it was great.

Having control from your phone has to be the greatest thing you can do for your household heating and cooling. I love being able to monitor how much energy I’m using. pays for itself with energy savings in a short span of time. A must have!

I'm really happy with this unit. not only did it stop my furnance from coming on so much we noticed a decrese in our monthly bill. Also check with your utility company because there are rebates out there. we got 75$ back from the state for switching to this. Don't walk run to get this bad boy.

Best thermostat ever! This thermostat literally dropped our energy bill by half... only complaint is that if there is not a constant power source the unit will die during the months of the year when the temperature isn’t as harsh but other than that couldn’t be happier

my third purchase of this, works great have to fine tune configs to your liking before getting used to but not a bad thing it's just how it's designed to learn your temperature trends. at times we'll find the heat goes off when we turned on but this was because of the auto scheduling it builds after the first week so after this time you can turn off scheduling and it will work manually to your control. again not a bad thing just how it's designed to work. I have 2 separate zones in my home and use one app to manage both.

Replaced a thermostat in my apartment that I felt was defective. My gas energy bill went down half of what was the previous year with the old thermostat.

have one in my current home and just bought two for our vacation home. Makes it easy to control the ac when not in town

very happy with this purchase. Working as iyt should.

It seems like every thermostat we buy it stop working in year and half. Last time I contacted nest they want me to send them proof a diagnosis done by hvac company. We had so far purchased total 6 units between our 3 homes. Very disappointing after spending all that money we don’t even get 2 years from the product. 2 out of 6 of our units stop working in less than 2 years.

I had a little bit of difficulty with getting the wiring rigt but eventually got it. Now it's workimg well.

The bill is higher than usual but it’s hotter now. The only thing my partner isn’t crazy about is how long it takes to cool down when in eco setting. I don’t mind it myself but it does concern me that the ac unit will go non stop until temperature is reached.

i like it a lot made y life a lot easier and saved some money on the way.

This was the best choice I made when making home improvements! I saved a ton of money this past winter!! If you're on the fence, you won't regret this choice. You can control it via the device, your cell and even google home. I love my nest!!