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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 550 Showing 10,981-11,000 of 16,030 reviews
  • Rated 3 out of 5 stars

    I WISH I KNEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read more reviews. There are lots of things I like about this thermostat, although it comes up short; and I bought four for my home and am now committed! The biggest gap is that there is no HOLD TEMP feature. I had to turn off learning and delete schedules to use two of them like manual thermostats; a waste of money other than the ability to adjust from my phone. Next, I had a lot of set-up issues; multiple attempts per thermostat were required. Finally, the AWAY feature or Geofencing has yet to work. This was very important to me. I really like the Remote Sensor functionality, although already had a problem. After running fine for several days, one sensor disconnected from its thermostat. After much troubleshooting, I found that the sensor was fine and I had to reset the connected thermostat. The learning feature is nice, but without the other features I mentioned, it’s just another thermostat. I feel I could have spent less and received equal or superior results with another brand, such as the Honeywell T9.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great home control

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Outstanding home control. Energy saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it’s cooler now I haven’t tried the air conditioning feature yet. The heating works very well. It took a week before it learned my habits. While it was learning the away feature did not work, but does now. I’m not sure if I will go through the learning period when I turn it to cooling. The big problem is finding the answers to questions. I would like to see the time with the temperature when walking up to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this over any other smart thermostat It knows when you leave the house and you can put it on the schedule as well and I love that you can buy additional sensors to sit as the master temperature to go off of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save on utilities.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set the temperature to where you are comfortable and the system takes over knowing when you are around or not and will lower and raise the temperature accordingly not allowing you to over heat or over cool for no reason at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Energy saving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability of the unit to learn the times to raise and lower the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything it's supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. It can be programmed but then can "learn" your patterns and tailor the program over time. I haven't used it long enough to compare cost savings but I assume it will be more than worth it! I needed to purchase 5 units, so the break even may be longer than others.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Enjoying it. Easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the house at temp. set. Knows when you leave and goes into eco mode. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, also got a rebate from energy company. And should save money. That’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy our nest thermostat. It learns as we adjust the temperature and connects to our Alexa. Overall I think it has helped save electricity. The change in the app recently was a bit annoying, however if you’re just purchasing this won’t be an issue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still the best smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third nest. I have gen1 and gen 2 as well as this one. There are not many functional enhancements with v3, other than the far field recognition, which I can;t take advantage of because of my nest locations - most people won't. Nest does not have any native remote sensors, and the nest family accounts don't work very well yet to determine away mode, but it is better than it used to be. If Nest adds remote sensors, this will be a five star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest its so great but whats better its the way bestbuy get all on stock and ready for my clients

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an Absolute Buy. An Amazing Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest Learning Smart Thermostat was the best decision I made. It’s very easy to use, convenient and helps saves money and you can manage it via the Alexa app and on your phone app. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one in it’s category, The standard in smart thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to use and easy to program. Externally easy to use and will help you conserve energy in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat Technology, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this thermostat for our vacation home in Florida. Our plan was to adjust the thermostat to a higher temp when we were not there and adjust it back down the day before we arrive at our home. Unfortunately, the thermostat has developed a schedule of adjusting our temperature that is not what we are looking for. I find myself adjusting it several times a week back to our desired temp. It is a little frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set-up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and nice looking. If you buy one see if there are rebates available in your area! Will save you money in the long run. Highly recommend. Great replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    It’s good for saving some money on electricity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for saving some money on electricity. Allows yoo to control the thermostat remotely .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than 2nd Gen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been enhanced with better visibility from across the room. It is more sensitive to movement around the device. Well worth the money. I have 2nd Gen for upstairs, but 3rd Gen on main floor - well worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air circulation feature is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature about this I liked was that you can set fan to run for every hour that allows for air circulation through out the house

    I would recommend this to a friend