Customer Ratings & Reviews

Like this thermostat a lot! It knows to turn on when I come home

Looks cool function is ok. Would recommended it...

Very cool looking, also easy to install. Gives u the ability to control the temp vocally or not from anywhere as long as u are connected to the internet!

If I could give this piece of junk less than one star I would. I bought two Nest Learning Thermostats, one for each floor of my house. I set the first one up and the app kept freezing on the same page. After contacting customer support their answer was to uninstall, reset to factory settings, reinstall and if it happens again let the app freeze and wait 10 minutes. That did work, and I had the same problem installing the second thermostat. They worked ok for the first two weeks and then the first thermostat failed. It was a really hot day, and I had the cool cycle going. But I noticed it was getting gradually warmer, not cooler. So I check the thermostat which said “72” in bold numbers, but when I checked the app is said it was 80 in the house. So I tried to turn the thermostat down by one degree, and it said it would take 2+ hours to cool. I went to the Google website and it said this happens when the battery dies, but this model doesn’t have a battery. So I called the support and they said it’s probably the AC compressor. But it wasn’t because the thermostat on the other floor was cooling. So they claimed it was the wiring. So I swapped the thermostats (moved the bottom floor to the top floor and vice versa), but that caused the second one to fail too. Now they both said it would take 2+ hours to cool by 1 degree. The support desk person said I should return them, but BestBuys’s return policy is 15 days, and I was 5 days over. I just pulled them down and reinstalled my old thermostats and the AC works perfectly. Don’t buy these crappy pieces of junk.

I love my Nest Learning Thermostat. I love the design and all of the features. It's very easy to control after syncing it with my Google Mini.

By saving some electricity while more efficiently cooling and heating my home, the Nest Thermostat is my first purchase toward helping me automate our home. With all the new integrations between Nest and other devices, I hope to have several devices that will automate and secure my home.

I bought this as a thank you gift for my parents for our wedding! My mom had been wanting one since they first came out, so I decided this would be the perfect way to say thank you for everything they did for my husband and I during the wedding process. They absolutely love it!

Great buy I live it. Super easy installation and setup, I definitely would recommend this to anyone.

I'm able to adjust the temp in my home from a phone or using alexa and it's awesome.

Set it up in les than an hour and it started learning our routine within the first day.

I like the ability to control through the phone but the “learning feature is frustrating. It changes temperature on you all of the time and I can’t figure out how to shut that off.

Has a screwdriver included. Easy install for a novice person

This is one of the best purchases I’ve made for our home. Keeps the bill low and house comfortable. Easy to make adjustments from the home. You can customize it to whatever schedule you deem fit. Excellent and must have purchase.

I love this thermostat! Can you say that about a thermostat? What is better than being cold at night and not having to leave your bed to turn up the heat?? Nothing. Just use the app and you're warm and toasty in minutes

This is the third Nest Thermostat that we've purchased as we have three Thermostats at home. Between these and the Nest Protects, I now have a much better understanding of what is happening at home and with the intelligent home/away features, I save on heating and cooling!

This product is good for home. It works fine.it is advisable to purchase.it is automatic changing as you set.

Nice thermostat cool features I'm sure there's so much more to this thermostat other then being able to control it when your away from home as well as when your too lazy to get out of bed and turn it on/off, I just haven't figured it out yet.. right now I feel like it's a bit overpriced, only had this for almost a month so to see if there's a significant difference in my energy bill I can't say.. I'll update my review if need be..

Love the ease of use. Had it for two years. Recommended this to friends.

if you have high utility bills for your central heating a/c, might be worth it. manages the energy uses and helps in saving energy. you pay for It though in the cost of the unit. relatively straight forward to use, but you may want a handy person w/ some basic electrician knowledge to install it if you don't have those skills.

I was very excited to get my house SMARTER and purchased this nest. However, after several different chats with their support, and follow-up with my local furnace company, I've learned this will not work with my newer generation furnace! Very disappointing. Might go with the brand that matches the make of my furnace to ensure compatibility.