Customer Ratings & Reviews

Only lasted just over 2 years before showing WiFi error. Customer service (nest) just said sorry and nothing they can do about it. I would understand if I broke it, but being faulty and spending $200 on it to just last a couple of years is sad and worthless investment. Don’t recommend it. Moving on to another company.

Not really care for home automation , but eco mode on away features specially upstairs when kids go to school, makes big deal on utility saving .

Over time new features are available. It can automatically adjust between heat and cool which is great when the seasons change and temps vary. Overall great product. Wished devices talked to each other more when you have 2 systems in one home. They both show up in the NEST App but do not synch or relate to each other. The Airwave feature is new and a good feature as well.

Easy set up and save money about energy bills . You can set up when head go home

I have been wanting this thermostat for the last couple years but it was to expensive on Prime day got it at a great price

An awesome product, this is my second one... I have two hvac units in my home

Great product got exactly what I needed for my application. Very sturdy and reliable construction.

It's a good product, but I actually returned it for an Ecobee instead. Great if you're in the Google ecosystem with home devices.

I love the fact that I can access from my phone. Also, I can track the temperature history. I use the history to compare to my electric bill.

It does take awhile to get used to and automatic programming leaves a little to be desired. Missing (the minus one star) is clear operating instructions as well as upgrade customer support by Nest. Once you get thru the unknown, is a pretty good device!

Had it at my old house. Didn’t realize how much I would miss it at our new place until I didn’t have it:

I picked up another one of these because only after a few months of using one on my upstairs unit I noticed my electricity bill was about $40 cheaper

Soo nice to have the eco feature on during the day and be able to turn it down for when I come home from work

We're very pleased with the Nest! After turning on power saving feature our electricity bill went down by $25/month.

This thing works great. So good i just bought another one. Every Black Friday they sell them for $200

I love this thermostat. Can control when I am away. Also learns from you.

My son loves that I bought this. I always make him change the temp but now I can do it from my phone.

These work incredibly well for conserving energy and saving money in the long run.

if you're looking into smart thermostat, this is the one! I love Nest because of it's learning capabilities

Like it so far, but it wants to go to eco mode all by itself and I am trying to set the temps up and down myself so it can learn my daily routine. I am sure I need to learn more about its features before I can give an educated review.