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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 16,030 reviews
  • Rated 3 out of 5 stars

    Love Nest, Hate google home app

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest thermostat. This was a replacement for an older model. I don't like that nest sold to google and my old phone app no longer works. The old app was very superior to the new one that we were forced to convert to. I hate the app so much I may eventually switch to something else next time I need to upgrade.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, KarenN. Thank you for sharing your experience on your Nest Learning Thermostat and using the Google Home app. We're sorry to hear that it has been less than ideal for you. We aim to deliver a great user-experience for the Google Home app, and your feedback inspires us to do more. If you need any help in the future, please let us know and reach us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy Set Up and Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Mother-in Law. Fairly easy set up. Works well with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Nest thermostat so I got this for my mom. It's great for her as she can control it with her Amazon Echo Show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart thermostat on the market. Will save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue getting my Nest Gen3 wired to my AC correctly. Nest support was able to help me fix the problem quickly, even on a Sunday evening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having access to our thermostat while not home. It was especially handy while on vacation over the holidays, Easy to install and operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Thermostat You Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest makes the best thermostat hands down. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thermostat is a Must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for those who like smart homes and like to save on energy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Make your home a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very simple. It only took about 30 minutes. The controls are intuitive and easy to learn. It can display the weather in your area and allow you to control your thermostat from anywhere. I also got a rebate on my utility bill for having a smart thermostat. I highly recommend this product and I am planning on putting one in my vacation home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking about getting one? Do it. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself in a short time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Energy Efficient Product. Very Easy to install. Should have bought them sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Store delivered product at time. Good product that me permit control the expenses for power electric

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for remote access let's me remain in control of energy spending in the house. Only downside is when the Internet goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Request Cheat Sheet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning how to use it. A cheat sheet would be great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Will, thanks for reaching out. We're sorry if you may be having some difficulty learning most of the features for Nest Learning Thermostat. If you haven't checked it out yet, we have a dedicated support page that can explain and guide you through all the features. We recommend checking it out here: https://support.google.com/googlenest/topic/9361969

      We can also walk you through the features by reaching out to our support team. Please do not hesitate to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ecobee three for two years. Heard great things about best! Just wish it was compatible to SmartHub from smart things!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for rentals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for our rental property. It is very easy to use control for all ages of our renters. It’s best feature is that we are able to control the thermostat from our phones hundreds of miles away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday present for someone. If you know they have a smart home or Google home or Alexa home it's a great addition to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a/c guy wire it when they installed new unit, syncing the app to nest took a couple try’s, it’s working fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed the instructions and installed myself. I'm not impressed with the smart learning feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have item for people using lots of heat. Saves lot of energy. Convenient and a smart device. Really happy that I got it.

    I would recommend this to a friend