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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 678 Showing 13,541-13,560 of 16,031 reviews
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest. Extremely easy to install, was up and running within 15 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine so far. I’m OK with it but for the price I think that it should offer more features and it doesn’t

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    No/no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came out to install- granted i had AC prior to them showing up with my old thermostat. Guy installed The Nest- no air comes out. Ask why - he don’t know. So wanted to leave immediately- i say NO! Advised him to put my old thermostat back in as its work fine which he did and guess what NO AIR!! The installer said he don’t know whats the problem and he not an A/C man. I was disappointed & told him to leave my home. Now i am in the freaken Hot house for over four hours until a real air condition installer comes out. The guy had no problem installing my new NEST - costs me money but its in. With that being said i would only used Best Buy for TV setup!! The Nest itself works fine!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It does a fabulous job learning a schedule for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with any google nest product, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of my nest products I have just about everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old face died after a year but the new one is going strong with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this one till we replaced our air conditioner. Then we purchased theIr thermostat from the air conditioner company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best best product to add to any smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works with our 20 year old unit and helps with efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love this thermostat. Was easy to buy, easy to install, and easy to use. The price is a little steep but the product is well worth it. Love being able to set the temperature up or down anytime I want from wherever I am using the nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i have more than four on my bith houses.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    REPLACEMENT! Previous Nest T'stat failed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat, but I'm buying it as a replacement for an identical thermostat that failed within a couple of years. After about a year it wouldn't link with WiFi anymore. Then the motion sensor failed. Then you couldn't adjust the temperature anymore. I love the T'stat - WHEN IT WORKS. If this one fails, I'm changing to a different manufacturer!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing a review and we appreciate that you love the Nest Learning Thermostat. It’s unfortunate to learn that your previous thermostat failed after such a time. The Nest Learning Thermostat comes with a 2-year limited warranty and If you still have your previous thermostat, we’d like to have a closer look and see how we may be able to help you best by contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to see how much your heat is on also to see it go into eco mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to regulate my home electric use. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got one of these! Now I can take control when on the run,?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, our third one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we rec'd one of these as a gift and have gifted them twice since

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. It seems to work fine and he is very happy with the gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The learning thermostat was professionally installed together with my new air conditioning. We tend to travel a lot, the ECO setup saves us a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product! Has a censor when walking by.

    I would recommend this to a friend