Customer Ratings & Reviews

This thermostat is so easy to use and simple to install.

I love being able to control my heat with my phone

We have been saving money since we installed the Nest.

Purchased this as a gift, and the recipient loves it!

I am an IT guy, not a mechanical guy, and this was still dead simple to install. Lined up the colors and that was it. Runs well, works great with my current home automation and plays perfectly with my Google Home.

The WiFi chip for the eLearning thermostat is faulty. Google knows of the issue, and working with customer service is a nightmare. This is our 4th replacement thermostat in 8 months. When it works, the integration to our house network is seamless. But COME ON.

The only issue with the auto away is coming home to a hot house. Have to get used to using the app to turn it back on when on way back home.

Kept restarting continuously during initial installation. Called nest customer service and they suggested to charge the unit with USB cable. It worked fine for few days and then battery charge issue cropped up again. Well I didn't want to charge the thermostat every time using USB cable. So decided to return it and got Ecobee4. Also I was not comfortable with fiddling the Nest dial to select an option. Not sure how someone in nest lab can come up with such idea to select a menu option. Also its not compatible with smartthings and you will have to do circus to get them talking with each other.

Easy to install and use. Can control the thermostat remotely.

Great features that aided in saving on electric bill. Highly recommend for anyone looking for a smart thermostat

The Nest thermostats are fantastic. I have a lot of Nest products in my home (including the cameras) and have been very satisfied. The ability to remotely connect and monitor usage and change the temperature is great. The integrations with Google Home and IFTTT are icing on the cake. I give it 4 instead of 5 stars for two reasons: 1) The learning part of this "learning" thermostat is next to useless. Several of my friends also have this thermostat and everyone has complained about how poorly it learns schedules for your comfort. You'll need to go into the app and set your own temperature schedules. 2) The thermostat requires more power to run than some setups will provide -- even setups where the thermostat is otherwise perfectly functional. Some HVAC units only power while the unit is running, which means the Nest will first shut off WiFi and then eventually go to sleep. I understand the need for constant power, but my annoyance is that the solution is not found anywhere in the Nest support documentation. I ended up finding a thread on a 3rd-party site where someone explained connecting the Common wire to supply proper power. Why couldn't Nest explain that?

Great thermostat for saving energy when you're not home or if you just want to track how you use air/heat. I love it for being able to change it from your phone in case you forget to turn it down when leaving.

I bought this because my old thermostat was hard to program. I love being able to access it from my phone even when I am home.

The Nest thermostat is amazing. Love the way you can control it from any device through the app. Well worth the price.

good . i want to recommend my friend to buy it asap

Huge improvement from a programmable thermostat. I can turn the air down on my way home so the house is cool when I get in

Super product thanks !!!!!!!!!!!1!!!!!!!!!!!!!!!!!!!!!

You can control this thing from the app, from anywhere. It has a lock out feature that prevents people from turning it up or down to high or to low and of course has the learning ability.

Love the ability to control it from my smart phone

We absolutely love our Nest. It's so nice to be able to do the programming with our phones, and we love all the options. We also appreciate the information we received from the Best Buy employees we spoke with.