4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$169.95
Save $145.74
The comparable value is $315.69

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 694 Showing 13,861-13,880 of 16,031 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat I recommend this to anybody you can operate it from your phone when you're not at home it's smart and let you know when you're saving energy is just an all-around great product I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I am already seeing the savings on my power bill. Easy to setup/install. I was able to get a $100 rebate through my local gas company. After the rebate I only paid $100! Recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Did not last 6 months

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery stopped working after 5 months. Wouldn’t hold a charge. Called Best Buy- no help. Called Google- ran tests with them for over an hour. Finally agreed to replace the system. Also getting a W5 now error and won’t connect to internet. Trouble is- this is not a quick replacement. Snow storm coming this weekend and Google will not pay for expedited shipping. Looking at having to manually plug in Nest to USB cable to use thermostat every 4-5 hours. Low temps this weekend will be 6-8 degrees. Do not buy this product. Does not have a back up battery like most thermostats and Google won’t even pay for expedited shipping, knowing bitter temperatures are coming this weekend. Horrible company, horrible customer service. Will not be buying Google products ever again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Doesn't last

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work for long. After about a year of use it started falling all over the place and disconnecting from the Wi-Fi and going blank screen. We'd notice that air would be off for hours and the notice that the nest was just black screen. Not good.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rvfarmstead, thanks for taking the time to share your experience with the Nest Learning Thermostat and it’s unfortunate to learn that it didn’t work for long. We understand how inconvenient it could have been for you when your system was off for few hours.

      If your Nest thermostat isn't receiving enough power from your system wires and a common (C) wire is not connected to the thermostat, it will slowly start draining the battery which may result in an unexpected shutdown or disconnecting itself from your Wi-Fi network to preserve power. It may also be related to Wi-Fi connectivity issues where the battery drains due to the network usage of the device.

      You may try to completely disconnect your Nest thermostat from the Wi-Fi network and try to use it manually for at least 24 hours. If the issue is resolved while it is disconnected, the battery drain could be caused by your Wi-Fi network. If the issue continues to occur, then the system wires are probably not delivering enough power, and your Nest Learning Thermostat may need a common (C) wire to get adequate power to stay charged up.

      We may also need to learn more about this issue as there could be other several reasons why your thermostat goes off. If you haven’t yet, we suggest getting in touch with our dedicated team and we’ll do our best to help improve your experience, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    App is very complex

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device was very easy to install & works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good I really like you I will recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this energy saving thermostat! It is worth every dime!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat for the busy person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest thermostat! So useful that it “learns” what I want my temperature to be set at, in addition giving me the ability to change it from anyone away from my home as well. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about it, but I love new technology

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Housewarming gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a housewarming gift for a friend of mine and they couldn’t have been happier

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Interesting and appealing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that easy to set. The learning algorithms are difficult to overide. Nice design though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy the nest learning

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big numbers on the thermostat. I find the thermostat to work on its own and change the temperature even though the learning settings are off. Unable to fix this. I wish I had bought the regular thermostat

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Mcfly. We appreciate you for sharing your review on Nest Learning Thermostat. We can see that you're experiencing some difficulties with controlling your temperature. We recommend reaching out to our dedicated team of specialists so we can help you with troubleshooting tips that may improve the performance of the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace a Honeywell WiFi that I have for a few years. Its definitely early better. $100 better I'm not quite sure yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    still learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has been installed for about a month now and I can say it is still not perfected our habits yet and adjusted accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my NEST. The app is great, really user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat which great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really am interest and I was bought 2 nest thrmostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is a pretty ok device. Sometimes annoying bc it heats house when I am sleep and wakes me up. Guess I need to adjust the schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a new home, and the first thing purchased is a new Nest. I can't imagine living without the convenience of a remote thermostat. Nest is simple to install, and so easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    E learning

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have, this one is a bit slower in learning a temperature range.

    I would recommend this to a friend