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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 696 Showing 13,901-13,920 of 16,031 reviews
  • Rated 5 out of 5 stars

    Reduces HVAC and furnace use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduces HVAC and furnace use. Intuitive user interface.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as its look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for its look and the overwhelmingly good feedback. But it turned out that the thermostat changed the indoor climate control so much that my family couldn't even tolerate the uncomfortable temperature control to wait for the device to learn to adapt to our like. In particular, the time rate of cooling is uncomfortable, nighttime air is not fresh which is not comfortable for sleep. I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. Theyve helped reduce my power bill each month by $100-200. They work so well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do you feel lucky?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works, but I've had to RMA it with Google 3 separate times now over the span of 6 months. I don't think the longevity or build quality is there, and would hesitate to recommend it to anyone that is paying full price. The first time the onboard Wi-Fi chip fried, the second and third time the display started ghosting and looked fuzzy. This fourth replacement is going strong for the better part of 10 months now, so fingers crossed that it doesn't die outside of the warranty window. If you do decide to purchase, check if your state/county/city has a rebate/discount program for smart thermostats! Would normally be a 1-star from me, but given that it's great when not broken, and that Google RMA'd it for now, I gave it 2-stars.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello StuckLoading, thank you for sharing your review. and we apologize that you had to replace your Nest Learning Thermostat 3 separate times in 6 months. This is not the experience we want you to have with your device. We're glad to hear that the current Nest Learning Thermostat is working for you now. In the event that you need further assistance or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Google ruined the nest app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially setup with a nest account , then notified I had to sign with Google. After using the nest for 3 months, it asked for a nest password which didn’t work , but told me to migrate to google. Signed in to google, however that didn’t work and I cannot control the thermostat with the app

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience with us. We're sorry to hear about the difficult experience you had migrating your Nest account to a Google account.

      A Google account provides you a lot of benefits, including access to Google security and cloud platform. That's we'd like to help you with the account issue you are experiencing. Please feel free to contact our support team via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    perfect thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a perfect thermostat. app works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat you can control from your phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything You Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat accurate temperature perfect addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use mobile app friendly look for local rebates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to control cost & remote control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Numbers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice are the bigclear Numbers. No getting six inches away to see what the temperature is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the rebate given to me by my Electricity provider. the nest thermostat is great. The learning aspect is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly recommend this product to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love My Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with the thermostat and now I have two cameras, outlets, lighting, our home alarm and my garage door in the system. It's so handy to be able to control all of these items from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and let me control it through my smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very nice piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install very colorfull display and easy to operate installed it myself and was a piece of cake the apple app is also very cool that it allows you to adjust thermostat from any where love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than a thermostat that learns when you're home and can help you save money! This does it with ease and makes everyone say "ooohhh aweeee" when they walk past it while visiting.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m impressed with this Nest thermostat. I love being able to control it with either my iPhone or my Google Home mini. We’ll see how much energy savings we get from this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Can't Connect To Nest Neywork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these. Can't get it to connect to my current Nest network even though they can connect to my home network. As a result, I can't control them remotely. So it loses stars on their poor setup process. Otherwise, easy to install and control... manually.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did have the unit shut off once in the middle of the night (it was during a software update). Thankfully it wasn't in frigid weather. This thermostat seems to be cutting a bit off of our electric bill in the short time we used it. It was easy to install and programs itself after a few days. We've been pleased with our purchase.

    I would recommend this to a friend