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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 16,031 reviews
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great thermostat to save energy and make your house energy efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful brass color

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to install and looks wonderful. We purchased a matching back plate and couldn’t be happier!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to upgrade home thermostat and it is awesome. money saving equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat with easy programming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thermostat, it is so easily installed and programmed. The fact that it can be controlled through my mobile phone is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I know own 2 and I love them both!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one to buy for my office and it is awesome. I love how smart it is. Works so great. My first one has already paid for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can lock and control from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale! Very simple to install. Easy to navigate. Highly recommend this to anyone who is looking to make their energy bills lower.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. Have not used it but online reviews are good.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to control temperature remotely. Probably has better use in single family homes than condos, but I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Easy to install, looks amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moder design, compatible with a lot of brands and I can easily program my thermostat to desire temperature right from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Smart Home Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to purchase a smart thermostat, but the Nest proved it's value and convenience. I wish I had bought this a while ago.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very user friendly, relatively easy install.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest is a very user friendly product with a sleek design that is a dramatic upgrade from your old thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest would have been an easy installation if it weren't for the previous owners to wire the old thermostat incorrectly. I had called Nest customer service and the person I spoke to was very thorough and helpful in helping me wire the nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Device.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was simple and the setup process was flawless. The unit​ also lets you know if you may have done something wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchases

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eassy to use highly recommended it every should buy one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a Nest since the first generation and it keeps getting better. I use mine with Wink and Alexa for home automation throughout the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy they make it sound. I had turn off a lot of functionality to get it to the temperature we needed to. Thankfully others had the same problems so I followed that.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, RACF. Thanks for the feedback you shared about the Nest Learning Thermostat, and we’re sorry to hear it’s a difficult experience for you. We appreciate you for doing your best to get the temperature you need.

      Nest thermostat changes its temperature automatically due to some factors like schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat, and you can manually set the temperature and create your schedules for the thermostat to follow. You can turn off the Auto Schedule feature. We also suggest to disable your Home/Assist, and to clear the existing schedules by selecting Settings > Reset > Schedule > Reset again.In the event you’ll need to adjust the temperature again, you can use this link as a reference: https://support.google.com/googlenest/answer/9209007

      Besides having lots of support articles online, we also have services available and you’ll find us always ready to help and guide you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like manual labor and this was easy. I called Nest for help with the wires which was super easy. Do this yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a friend. So far she’s pleased with it and has no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it, but sometimes I have a hard time managing it from my security system.

    I would recommend this to a friend