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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 717 Showing 14,321-14,340 of 16,031 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Comes with an app that you can control from your phone or google assist. Looks very nice on my wall. Sleek all black.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AHH not so great..

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy the first year, now after they updated it needs the common wire. So now I have 2 on separate systems and work ok. Still have issues with charging but at least I have them working my way.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Gemini1324, thanks for posting your feedback. We regret to hear that your Nest Learning Thermostat is requiring you to install a C wire.

      The Nest Learning Thermostat is designed to work even if your home doesn’t have a common (“C”) wire. In some cases, particularly if you have a heating-only or cooling-only system or use a zone controller, a C wire or other power-supply accessory may be necessary.

      If you’d like us to take a closer look at your device, and to further investigate what happened, you may reach out to our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns your home activity by turning off and on if you choose to. I can manage it from anywhere in the country.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not registering heat the problem is angoing .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Desaster for a thermostat by eyes it look good soon after installing it those not registered Heat it blows only cold air but it says heat an want an Nest app rewus after rewus people have same problem but no help from the costumer service and it caused my furnace to burn furnice fuse please read rewus before buying it i had to call heating and cooling it 22 pm it night to tack @ down put my old one works great no problem for that kind of money is not worth it and all .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Decided not to keep wasn’t as easy as i thought to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to control from my phone. And great rebates

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first generation nest but moved and needed a new one. Love, love the new improvements. Black on black is also the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and then some. It's a LAN device, internet accessible and programmable. Compatible with Echo Dot. Pays for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing life saver no more running back an forth to the thermostat. The away function is great too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a certain amount of time but was having a hard time with the product a couple months of having it

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JosevH. Thanks for leaving feedback and we’re sorry to hear you’re having trouble with using the Nest Learning Thermostat. We'd like an opportunity to investigate and help you with your concern. Please contact us anytime at the following link so we can guide you with troubleshooting towards resolution: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice control helping save money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work perfect, need some adjust in my furnace to use all features , but the instructions were very helpfully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It save money and I love it alot when at work it turns off

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Control your environment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This instrument gives you the freedom to come and go as you please and have your personal climate all year long

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install and has already helped us save $40 from last years energy bill for this month. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. He said it was easy to install - took about 30 minutes. He likes it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest controls my heat and air conditioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth Nest that I have installed in homes. Each one works great and it is easy to adjust and monitor from my iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the install it yourself and called nest support and according to them it was properly installed the first two bills jumped to almost $700. Had to pay a company to install my electric heat pump correctly to see savings of $20. Technology is great but not significant savings

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for saving energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to save money on my energy bills. This is a start.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome new technology for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostat. Even though I just got the nest it was easy to install and very excited about how it works

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product and no problem with installation watched a couple of youtubes and was installed and working within 30 minutes

    I would recommend this to a friend