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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 16,031 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don’t buy Nest Thermostats.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a Nest. I bought 3 for a new house and nothing but problems. Hearing from friends and HVAC pros to avoid Nest. I had Honeywell smart Thermostats at previous house and they worked great. I am going to buy Ecobees to replace the Google ones.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TimB, thanks for reaching out to us. We apologize for any inconvenience you are having with Nest Learning Thermostat.

      We’d be happy to provide further help with your Nest devices if you can reach out to us at the Google Nest Support page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves $$$ Easy to use and set up Fun to tie in with Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest! It was easy to install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommendable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being able to set the temperature via the web is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest products in general work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two or three of these overtime and they've all worked great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google Nest thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy about the installation. I have had a service person here twice to correctly set the device and it is still not right. I have one of the same brand in another home that can be set to my needs.I do not want the device overriding what I set it to. No one seems to know how to do that from the Geek Squad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    not installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when i replace my old heater i will install the nest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a really great addition to our home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install looks great on the wall. Great product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Screen issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is great, however the screen on the unit stopped working. It is still usable via the app, which is nice if there is a screen issue. Best Buy is resolving by replacing the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a great product. Looking forward to using it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy programming and works great from the App

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation Nest Thermostat was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Convenient thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat to control home temp from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, saves you $ vs the standard thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very user friendly. Saves money everyday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 9ne I bought was bad. Best Buy replaced it with no trouble at all. So far the second one is doing great. Easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Daily use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy being able to use my phone to adjust this.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using nest saved a lot for me. We can set temp from your phone

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Didn’t work with my Carrier furnace/ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is cool and I’ve used before. But it did not install with my system. Need to return two units now...

    I would recommend this to a friend