Customer Ratings & Reviews

This is my first smart product for my home and I have to say that I am extremely pleased with it. The Nest was easy to install and to get up and running. Love the fact that once hooked up to your network you can monitor and control your thermostat from anywhere.

I bought the nest to help me to be able to control the temperature within my house by phone or by Alexa Due to my having a disability. I enjoy the convenience of being able to set the temperature so easily.

After purchasing the latest model only to find out this is the one we needed I couldn’t be more satisfied. Easy to use took a bit to set up the app but nothing to terrible. Works as needed.

Easy to set and use. Just follow the simple steps in the instruction booklet. I love the interactive app, it allows me to change the temp anywhere, anytime. I also the design, sleek and smooth. Its the thermostat of the future.

Website info was superb confirming my system was suitable and showing exactly how to install it. Installation was easy. Operation has been great. No need to go to another part of the house to adjust the temp setting.

I bought this thermostat to replace another thermostat that my wife was having trouble seeing/working. This thermostat is of the older style round type that we had in our house before we moved to this house. We have an 18 year old heat pump system and when I hooked this thermostat up to the system the Evaporator promptly froze solid and blocked off the air flow. This is NOT the fault of the Nest. My system was found to be low on refrigerant. Because of the age of this system it has been recommended that I replace the whole system with a new more efficient system. I am now waiting for the HVAC people to verify what all needs to be changed. The Nest was easy to install. The instructions were easy to follow and there are plenty of helpful U-Tube videos. I would highly recommend that you take pictures of your current wiring in case you need to verify the new wiring and/or return to your old thermostat. The Nest has plenty of features I have yet to explore but I look forward to doing so when the new system is running. In the mean time the old system seems to be doing it's job so I am not in that much of a hurry.

As you adjust the temp to your liking, it memorizes and adjusts to those habits. If you want to monitor and / or change the temp in your home, you can use your smart phone to operate it from anywhere any time. If your energy company cooperates, you can get the unit for nearly free.

Easy to install and use. Works really well and looks good too.

Super easy to install yourself, super easy to connect to Wi-Fi. The app works well and it really does learn your habits and helps save money. There's all kinds of incentives and programs to register for to get money back. This pays for itself easily.

Love this thermostat. It was relatively easy to install. Had to call customer service due to my wiring being a little dated. Customer service was great and I have no issues. The app is easy to use and I can now change temperature in my house without even having to be in it.

If you're reading this review then you already know what it does. It is fairly easy to setup for anyone who can turn off a breaker switch and use a screwdriver. The app is easy to understand and nest works great with Google assistant

I doubted my husband could install it but it really was easy. I love that I can change the temperature from my phone and not stop what I’m doing. I’m sure it has paid itself off by the energy saved when we are not home

Pros • Easy installation. • Attractive. • Great convenience to adjust and monitor temperatures from Alexa and smart phone. • Super easy to set up schedules. • Reliable. Cons • Expensive. • Auto-adaptive features might be overstated.

Very excellent product! Really easy to install yourself! I love that it connects to wifi and that you are able to control the temperature when you are not home! Really easy to use!

Great device that helps remember the temperature preferences. I love that it turns itself off when we step out of the house. For SCE (So cal) customers, now, rebate pretty much helps pay for the device. Very easy to install too! Last but not the least, it looks very modern!

I love this thing. Installation was no where as easy as I thought it was going to be. I took a pic of my old unit but it did not have nearly all the same input terminals as the Nest did so it wasn't a quick swap. I actually had to swap it a few times to get it figured out and clean the wires up in the process which isn't really a bad thing. With that said I learned some things in the process which is ALWAYS a good thing. I love being able to just tell my Alexa to crank the heat a few degrees first thing in the morning before getting out of bed or easily setting up routines. This thing is awesome. Looks nice too.

Installation was easy and works great! The scheduling screen in the app is a bit weird but once you get used to it, creating a schedule is not that bad. The away feature does not work as expected either. I wanted it to use the phones locations but it does not work properly.

This thermostat has easy to follow instructions and worked as soon as I was able to get it connected. I like having the capability of changing the temperature even when I am not at home.

The "smarthome" may sound like an unnecessary luxury, but certain home utility functions really do improve one's life. Automated thermostat is one of them! No more forgetting to turn off the heat or A/C when you rush out the house. No more getting up for frequent adjustments when the home is slightly cold or hot. No more stairs to groan about when your tucked warmly into bed. No more multiple unsightly thermostats. We are living the dream! Favorite features: - Away mode tracks when nobody is home and defaults to away settings - Ability to adjust temps remotely on extreme temperature days for pets - Monthly usage data report - Set schedules and change schedules whenever I want Issues: - Occasionally has very odd "learned" temp adjustments. Nest has created schedules with really high or low set temperatures. Not sure what caused this but it went away after we deleted it via the app. This has happened more than once - Historical lookback only goes 1 wk on the app I must also mention Nest has been fantastic. Almost a year in I noticed a chip on the glass face and they immediately sent a replacement. Love companies that stand behind their product. Builds a ton of loyalty!

Very intuitive thermostat. Easy to install and easy to connect to internet. I love this thermostat. Build quality is fantastic and I love that you can choose metal that fits the house.