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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 12,079 reviews
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love the ability to set my thermostat remotely whenever I'm away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up and use, fun app that lets you set the temp, and a temperature control and lock so no one changes it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and has a very clean look. Nest also provides videos for trouble shooting. It's great being able to control the temp from your smart phone whether being away from home or too comfortable to get off the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it was on sale and I was also getting state rebate. But as it turned out, Nest is actually GREAT. Sets the temperature based on what you schedule. Auto sets temperature when you are away. Auto away works for me and my wife both so it doesn't got to eco temperature when one goes away. Integrates well with my phillips hue and LIFX lights. Turns them on and off automatically when I come or leave the house. I do not have a big house so I cannot comment on energy savings but with what it does, it definitely saying me some $$.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first use of a smart home product. I investigated many of the options and went with the Nest because of how easy it is to use and install. I have not been disappointed. After about a week, I have noticed that when I go to adjust the temperature, it has already been adjusted for me. Simply amazing. One of the greatest features is its ability to have multiple scheduling options throughout the day - I don't believe any other smart thermostat currently has that option. It's also really cool to be able to control the temperature from my iPhone or iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a month of use, working exactly as I needed. Easy to install; easy phone interface. Has useful historical tracking of system cycle on/off to see effect of interior temp setting and outside temp. I expect to save the price of the unit in electricity with better system control and data.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product VERY easy to install even the newest person can install. The flush mounted wall plate makes it look amazing against any wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Does what it is supposed to. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Good, but challenging install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and functionality. Confirmed with Nest Support that this would work with my HVAC unit, but the wiring diagram was not totally correct. Ending up getting my HVAC company to install the unit. No issues with it operating so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product, love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest thermostat. It learns based on how you set the temperature throughout the day. So if you set it at 76 for the night and 78 for the day it will start learning these settings and do it for you automatically. It will also know when you leave home based on cell phone location or if it doesn't detect anyone. The thermostat tells you exactly how long your AC has ran for with a historical schedule. This in itself it an amazing feature so you know which unit if you have two or more is running inefficiently by comparing numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Innovation at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple ease of use and easy installation makes for a worry free purchase every home should have one. It practically pays for its self.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    3rd Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third home we’ve moved into and installed Nest in every one because they are SO much easier to use. Easy to install too!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely designed thermostat, also very easy to use via Nest app. Interface is intuitive and allows assigning permission for multiple users to access.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Thermostat you can’t live with out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time to set the temperature and let this device adjust the temperature all day for you. It can turn itself off or very low while your away at work then turn itself on an hour before you return. My favorite part if when I left the house and had forgot to turn the air conditioner off g F’sor the day and my son reminded me I can go to the app and turn it off many miles away from the house. Awesome I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. It has already worked hard and saved us some money. App features are great. Can add to your google home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing and already saving me money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thermostat after much research. Being that my heating system is a little older I was skeptical that this would work. To my surprise I checked the Nest website for compatibility and it said it would work. I decided to purchase the white trim version as it matched my decor the best. Installation from start to finish was under 15 minutes and my novice electrical experience. After watching the install video on YouTube and reading the directions it was a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A/C

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to set up and program. Have no problems with it since I installed it myself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome Tech!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is very easy to install and use. It has definitely made a difference in my heating/cooling bill!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Best Thing Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love , Love, Love my nest thermostat. I love the convenience of controlling it with my phone. Extremely easy installation too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great design, very intuitive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is easy to install, they have thought of everything so it just about sets itself up! Works flawlessly, love it!

    I would recommend this to a friend