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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Keeps my house warm when I'm home and energy efficient when I'm away. Great Thermostat!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install, quick connection and set up. Downloaded the app and controlling with phone instantly

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control and set temp from the app on my phone! Love that it “learns” as you go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy yo use. Only took 20 mins start to finish

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Nest thermostat is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest thermostat. Looks great and I love that I can control it from my phone and Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 3 out of 5 stars

    Not sure that it's worth such a high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily for the "learning" function to keep a more consistent heat with my radiant floors. It helps some with the ups and downs in temperature, but nowhere near as much as I had hoped. Though it is aesthetically pleasing and it's nice to use remotely via smart phone, if you goal is tight control over your radiant floors, I'd look at the less expensive competition. It also drives me crazy that Nest refuses to allow the display to show the ACTUAL temperature in the room in large numbers. You only see the temperature that it's set to unless you walk right up to it and look at the fine print.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest gives me the control I want and need for the cooling and heating of my home. Not only is it much more user friendly than your typical thermostats but having the option to control the temperature while I'm away is such a nice option to have. Now that I've owned it a couple months now I find I am adjusting the temperature way less. This is due to how the Nest learning my habits and automatically adjusting to them. It does exactly what the company advertises folks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Wonderful tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and is easy to use. Checkout YouTube for helpful install videos

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love how easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can now monitor your temperature for your home from anywhere. It has a great look and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and to use. Look nice and clear. Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Thermostat for Digital age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Google - Nice product, guided help makes it very simple to install and put into work very quickly. Very good job by Google engineers. Thank you. For Best Buy - This is the very first time we received the shipment in same day. If BB team can continue the same, then will be able to get more traffic to their site. Very good job by BB and their shipment partner. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, it works great and I love that I can use my phone with it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    good product with some limitations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was easy to install. Some of the functions could use improvement. My unit runs much longer after reaching target cooling temp. . Seems as though the ambient temperature on the display is not very sensitive. I do not like the fact that in order to run the fan only, it automatically turns the system on even with a dedicated wire for fan, and for a timed duration. there are dashes in between temperature settings but yet Fahrenheit displays only whole numbers. The optional temperature sensors can not average the temperature and use that as the ambient temperature. The off site control of the unit via the nest app is the biggest advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of this device was beyond easy. Wonderful product and a tasty rebate from my power company as well!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great addition to the home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. It learns a lot from your habits in the day. Aesthetically it is very beautiful as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure if I really wanted to spend this much money on a smart thermostat, but I've wanted one for a while so I decided to pull the trigger. As soon as I took it out of the package I was really impressed with the quality of this thermostat. The look, the feel, and everything else about it was top of the line. It was a breeze to install, easy to use and I haven't had a single issue with it. I should have bought one a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Learning Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Installation was easy and straight forward. I found a lot of YouTube videos to guide me when confused about anything. The app itself was easy to set up. Configuration is a bit challenging at first but it's a breeze once you figure it out. It would have helped if a manual existed to walk one through it, though. Overall, I'm happy about the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use, good value.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so these Nest units are super easy, but you have to know that your AC unit is right. This one worked but the last house I was in wouldn't work. I ended up with the Ecobee and compared to the Nest it's not nearly as easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    GREAT product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the remote control aspect is amazing. Learns very fast and would buy again in a heart beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart thermostat on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a ecobee 4, returned it. I then purchased a Nest 3rd generation. The Nest is a true Learning smart thermostat. The first week or so it learned how I set my home. By the end of the first week I never needed to schedule or set a temp. It automatically scheduled times for me. So it is a smart Thermostat vs the ecobee which is a programmable thermostat with Alexa. Nest also can be controlled with Alexa. All in all. You will be happy with the nest.

    I would recommend this to a friend