Customer Ratings & Reviews

I really like the nest thermostats however I wish that they would be able to use more than 1 sensor at a time so it would pay attention to the temp In more than 1 room

This is Great product easy to install pricing is good compared toother products of the same features

Every smart and helpful and going to buy my 2 smart

Do not wait to get one of these. Your wallet and the environment will thank you!!

Love to save money on utilities. Love to have it cool or warm when I return home .

If s a he best. I have the nest on 4 properties it regulates the heat well

excellent product, very comfortable and practical,highly recommended

I love it, I have no doubt that it’s going to pay for itself by doing all the stuff I forget about doing to save energy. I’ve already recommended it to 3 of my friends of which 2 have bought it also

So so glad we decided to get this product. It's been saving energy and vostsnon our energy bills & is sure to help lower our electric bills during hot summer days!

My problem with this thermostat is that it does not do one of the two essential things a thermostat is actually supposed to do: heat your house. The Google Nest Smart Thermostat is an expensive piece of garbage. It worked fine for the first few weeks, but then it began to delay heat by 2-3 hours. If I set the temperature to be 70 degrees by 8am, the heat wouldn't kick on until about 10am, and then it would take another hour to get up to the desired temperature. My previous, 14-year-old, AAA-battery-powered thermostat never had this issue. I've spent the last month troubleshooting. I even had an HVAC tech look at the furnace, and there were no issues with it. So we installed a common wire because we'd seen online that pretty much everyone who didn't have a common wire had similar issues with the Nest. Even with the c-wire, we still have the same issue. The heat takes hours to turn on in the mornings, and since we work from home, we're wearing thick sweaters, slippers, and sometimes even thin gloves inside our house until about 11am every morning. I missed the return window here at Best Buy (because it didn't have issues until after the return window closed), so we contacted Google, and after an hour of troubleshooting (that I'd already done on my own, but the customer service rep insisted we had to do), the only solution they offered was a replacement of the base. When I asked for a refund they refused. Odds are I'll be out $250 and end up throwing out this replacement thermostat that won't heat my house during the coldest months of the year. I'll be re-installing my 14-year-old thermostat in the meantime. My advice would be avoid this product like the plague, even if you have a common wire. Old, dead technology with no customer service or software updates is more reliable than this flashy, useless garbage. If Best Buy offered in-store credit for a return, I'd take it in a heartbeat at this point.

Love it! This saves money in the long run as it adjusts and learns from your habits.

I've noticed an improvement on the efficiency of my A/C unit. The energy efficiency features are great. I've already noticed a 200 kWh savings versus last year.

Love this thermostat. It learns your schedule and saves you money

Loving the features associated with the app. Saves me a lot of steps and money!

This thermostat has saved me money on my utilities. It controls my house very well. If I leave my house it has my house comfortable when I return.

Very accurate and already has saved me money utilizing the eco mode!

Very efficient and practical, it is excellent for energy saving

Great thermostat but did have to send back once due to a know connectivity defect

Has great features easy to use and install. Would recommend changing plate to stainless steel. WiFi connection can be slow but with amazon Alexa app works great.

I like the thermostat, but the geek team set it wrong.You recently installed a Nest thermostat for me, unfortunately it does not work for heating. When I turn on the heat option, it continues to work for cooling. Please fix this as soon as possible, it is uncomfortable, because in the morning and in the evening it is still quite cool in the house. I have two small children.