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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Lots of settings

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, install and use. The product came with all the tools required to install the product including a neat screwdriver. Love the motion sensing feature, just walk or wave in front of it and it tells you what the temp is. Scheduling etc is very easy to use. We use the NEST App to set it away when we go out and turn it on when we are 15 min from home (winter weather) Compared to old style Honeywell we had, this is so much easier and logical to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Get this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat does exactly what its supposed to. Learn! Your! Home! Really love the ability to monitor from the app. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could sync it with my home mini and use an app to adjust my thermostat from around the house. However, I was unaware of all of the additional features! This thing is super intelligent! I specifically love the fact that it can tell when my wife or I am home and adjust the temperature accordingly. It backs the AC use down while we are at work, and kicks it back on when it realizes I am near the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Nest system. Easy to use, has already learned our morning/afternoon/evening heating/air habits. I have not had it for a full a month yet, but from what I can tell with my weekly energy use, it seems to be dropping in comparison to previous weeks. System was connected to my Alexa/Echo system and is controlled by voice anywhere throughout the house. I couldn’t be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 3 out of 5 stars

    Good looking but not worth $249

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product looks nice, and that's the major feature. Easy to install, little difficult to configure because of the ring interface. One of the features of this item is self learning, but it doesn't work for you most of the time. It starts running when you actually don't want to, because you ran before at that time. It's annoying. I turned off that feature. I don't think it's useful. My major goal was to be able to control the thermostat via cell phone. You can find a lot of cheaper products for this goal. I didn't think the look was worth the price. It should be $100 cheaper at least.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does just about everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for a month,but this thing is night and day compared to my old thermostat,so far no problems.I'd say you'd have to wait ayear probably before you can really see energy savings,to match against previous year.The things this device does are to numerous to mention.I will say if you can wait for a sale,I got mine week of black fri,plus got 2 different rebates from my local utilites,so that is one of the reasons I purchased.Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A SMART Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been thinking about changing out our existing thermostat to a smart device. Went with the Google Nest Smart Wifi Thermostat and was glad we did. The instructions and installation was simple. There was one small hiccup, however there are many resources online to help, which was my case. The set up and interface is easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control my thermostat while I’m away from home. With that being said, it’s absolutely wonderful that it tracks when I’m home and when I’m away and adjust the temperature accordingly. The “learning” aspect has been a bit rough though. I don’t have a set schedule as at work so it seems to Have made a schedule that doesn’t really reflect my overall away time.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    All that and a bag of chips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, great design, and has helped me lower the heating and air bill. It’s a must.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Beautiful and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice visually, both on display output and mechanical feel. Has lots of heft and high quality detents. Pairs nicely with Amazon echo. All you have to is enable nest skill and name your nest in Alexa app. Just say "Alexa turn up " (name of the device).." or turn down. App is almost identical in terms of output. Really cool that you can control with your smartphone when you are away. Can adjust temp automatically when smartphone is way from house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Best smart thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest..It's easy to use and I can control it from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Accurate, easy to use, and attractive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, attractive, and it learns our family's routine. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with enclosed instructions makes it super easy. From there you have many choices to let it learn your preferences or to change the temp from wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget for forgetful people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am someone who often remembers they left their AC or Heat set at some high or low setting AFTER I have gotten to work and half the day has passed. The nest has been a perfect solution for this. In addition to having a schedule--which it built itself, more on that later--, the nest offers an "away mode" based on my phone's location, which will automatically turn my AC/heat off, unless the temperature falls outside of a range I have preset. I saw quite an improvement on my first months electric bill! As I mentioned earlier, there is a "learning" mode, that will build a schedule for me. I found this part to be "ok", but by no means a selling point for me. The schedule worked fine on some days, but the nest tried applying one schedule to multiple days which did not work. The result was I had to manually go in and edit a few days by hand, which took as much time as trying to set up the schedule on my own. The Nest App is very intuitive and easy to use. I find it much easier to work through then the nest itself (except when simply turning the dial on the nest to change the temperature). I appreciate having the weather forecast show up on the nest when I walk by, so I don't have to worry about getting my phone or computer out to check; it is even better that it automatically shows me the set temperature when I get even closer to the Nest. I purchased this on Sale, and am extremely satisfied so far; the price seems too high by $50 to $100, but I'm at the same time, I am able to justify it given the savings I will get (both money and environmental!).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough to install and super easy to use. Love the ability to control temperature remotely. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    LOVE this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Nest upstairs and downstairs. Easy install and just works. I tell everyone that they need a NEST.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    An eco packaging disaster plus major installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello QualityGuy, thank you for sending in your review on Nest Learning Thermostat. We're sorry to learn that your experience with the packaging and the software didn't meet your expectations. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. Our support team is always standing by to assist you on any additional questions you may have. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Thermostat I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend - I've replaced both thermostats in my house with Nests. They are easy to use and look great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and super easy to use, easy to install

    I would recommend this to a friend