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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 12,079 reviews
  • Rated 4 out of 5 stars

    Terrific Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We - the Nest and I - are still learning from each other. It is fun, since the computer seems to comprehend more and more. It also understands our cooling behavior better and better. The score and savings keep improving!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, so much better than our old one which didn’t work correctly and was a pain to operate. This is awesome! Can use right from from my phone to adjust settings, love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice outlook and best color matching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con: Seems only Nest Thermostat is round on market, also it can choose color to match my wall. Pro: the mounting plate is not matching the original screw holes which left over from previous thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s cool technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this nest thermostat 3rd generation.its saves a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need another one for upstairs, It remembers your habits and AC settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was most definitely a good pick up. I mean it learned our pattern within 48 hours it seems like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google has done it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is by far the best I’ve ever used, and it’s very user friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not last

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with 2 of these either prior to the 1 year mark or after. If you buy it get an extra warranty.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're sorry to hear about your previous experience with your Nest Learning Thermostat. We appreciate if you share your feedback, it will helps us to improve our products in the future: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest smart setting thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience and east of having this digital thermostat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fair condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I bought an Open Box Excellent condition, but the product was all scratched... The most interesting thing I found on the stickers on the box: 11/13/2024 the product condition was rated good condition, and the second sticker from 12/10/2024 indicates that now the condition is excellent (if you wait another month, then apparently its condition will be rated as new). The product itself in fact looks like fair condition... For me it was a very unpleasant and sad experience, because I needed it urgently and I had to drive 60 miles to pick it up... I would like to warn everyone who buys an open box - check it immediately and on the spot...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat is a great addition to our smart home features. It is so nice to know that I am saving energy and money with this product. And, being able to control the temperature from the app on my phone, wow, am I just getting lazy or what!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system, but I dont like that the battery is embedded and you can change it out yourself.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, LenaC. Thank you for choosing the Nest Learning Thermostat for your home. We're sorry to hear that the battery was less than ideal for you. We appreciate your feedback and have taken note. If you need any help in the future, our support specialists are always ready to assist you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great investment!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat it really learns the temperature you put when you leave and goes back to what you had it before you left . Love it i recommend this product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nest showing wrong temperature

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but it's not doing the very basic task it's supposed to do which is measuring the temperature right. It reports 3degrees higher temperature, if I press it for 10second making it reboot it shows the right temperature but it won't sustain it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Installation

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure that I can add much more than others have written. The thermostat works as described. Installation was very easy, took me about 15 minutes. I remember reading that many people wanted far sight to display the current temperature rather than the set temperature. I recent software update added this functionality. Additionally I have read that some people have had temperature run aways, I have not had an issue at all. I like the design and how easy it is to use. I haven't figured out how much it has saved, but the auto-away and being able to remote in and set the thermostat to away has saved me on cooling this summer on weekend when I am not home for an extended time. Also being able to turn things back on lets the house get back to a comfortable temp by the time I arrive home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 5 out of 5 stars

    Google Nest Learning Smart Wifi Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good things about the Nest Learning Thermostat. From the moment I installed it, it has completely transformed the way I interact with my home's heating and cooling system. First off, the installation process was a breeze. The Nest app guided me through every step, and I had it up and running in no time. The sleek design of the thermostat looks fantastic on my wall, and the white color complements my decor perfectly. The real magic happens once you start using it. The Nest thermostat quickly learns your preferences and adjusts the temperature accordingly. Over time, it has become incredibly intuitive, anticipating when I'll be home and adjusting the temperature to ensure maximum comfort while saving energy. The Wi-Fi connectivity is a game-changer. Being able to control the thermostat from anywhere using the Nest app on my phone is incredibly convenient. Whether I'm at work, on vacation, or just lounging on the couch, I can easily adjust the temperature to my liking. One of my favorite features is the energy-saving reports. The Nest thermostat provides detailed insights into my energy usage, helping me identify ways to save money and reduce my environmental footprint. It's empowering to see the impact of small adjustments on my monthly bills. The compatibility with other smart home devices is also impressive. I've integrated my Nest thermostat with my Google Home, allowing me to control it using voice commands. It's like living in the future! Overall, I couldn't be happier with my Nest Learning Thermostat. It's reliable, user-friendly, and has significantly improved my home comfort while saving me money on energy costs. If you're considering upgrading to a smart thermostat, look no further than Nest.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasting a time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for a two months but it couldn’t find any wi-fi. I have tried all troubleshooting but the result is negative

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 4 out of 5 stars

    Buy a c wire

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, Sleek, and Energy Efficient: Google Nest Learning Thermostat ReviewThe Google Nest Learning Thermostat stands out as one of the most advanced and user-friendly smart thermostats on the market today. Its sleek design and impressive functionality make it a solid investment for those looking to optimize their home's energy efficiency and convenience.Design and Build Quality: The Nest Thermostat's design is sleek and modern, with a stainless steel ring and a clear, sharp display. It looks great on the wall and blends well with most home decors. The build quality feels solid and durable, ensuring it will last for years.Ease of Installation: Installation is straightforward, thanks to the well-written instructions and helpful online resources. Most users can install it themselves in under an hour, and the thermostat guides you through setup with step-by-step instructions on the display.Learning Capabilities: One of the standout features is its learning capability. The thermostat learns your schedule and preferences over time, automatically adjusting temperatures to save energy when you're away and to ensure comfort when you're home. This smart adaptation reduces the need for manual adjustments.Energy Savings: The Nest Learning Thermostat can significantly reduce your energy consumption. It provides detailed energy usage reports, allowing you to see where you can save more. Features like Eco Mode and Home/Away Assist help minimize unnecessary heating and cooling, contributing to noticeable savings on your utility bills.Remote Control and Connectivity: With the Nest app, you can control your thermostat remotely from your smartphone, tablet, or computer. This is particularly handy for adjusting the temperature while you're on the go or returning from vacation. The thermostat also integrates seamlessly with other smart home devices, including Google Assistant and Amazon Alexa, enhancing overall home automation.User Interface: The user interface is intuitive and easy to navigate. The thermostat's display shows the current temperature, target temperature, and weather information. Adjusting settings and scheduling is simple, even for those who are not tech-savvy.Drawbacks: While the Nest Learning Thermostat is generally excellent, it does come with a higher price tag compared to traditional thermostats. Some users may find the initial cost to be a barrier. Additionally, while the learning feature is beneficial, it may take some time for the thermostat to fully adapt to your routine, requiring a bit of patience initially.Conclusion: The Google Nest Learning Thermostat is a top-tier smart thermostat that offers a perfect blend of style, functionality, and energy efficiency. Despite its higher upfront cost, the long-term savings and convenience it provides make it a worthwhile investment for any modern home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Smart and Sleek

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great step by step directions and the app makes it so easy for the wiring. We decided against using the mounting plate in favor of installing directly on the wall which required a bit of hole filling and painting, but the extra time and effort was worth it because it looks sleek. Once it was up and running it was just a case of looking over the settings and customizing it for our heating and cooling requirements. It has been learning our preferences and really is great. I love that I can turn it on or off or change the temperature via voice, we have it linked to a Google Home, or through the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Great Google Smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thermostat. It is easy to install and program. My house feels cooler with the AC on and it lights up when we walk past is to tell us the inside temperature of the house and what it is programmed to be. It will also troubleshoot to tell me what is wrong with it if it is not working. For example, when we first installed it, one of the wires was not “ seeded” properly and it told us which wire to fix. It looks great on the wall

    I would recommend this to a friend