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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great way to reduce energy expenses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a Nest thermostat after learning our local energy company was reimbursing customers $75.00 that purchased one. We paid a professional electrician to install the unit, and it has worked great. We are able to see our energy use day-by-day and track our savings. We are also able to schedule the times the unit turns on, providing even greater savings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Nest learning thermostat is just great. It’s easy to install, set up, and operate. It can help you save some money on your energy bill if you take it’s suggestions, and because it senses when you’re at home or away. The app is well designed for your phone, but it sometimes crashes out, but overall the app is fairly reliable. The thermostat has never had issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best thermostat out in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me less than 20 minutes to install. It works flawlessly. Hope to see some savings down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model because it works with the wireless temperature sensors. Very easy to set up. I recommend have a c-wire installed. It works without the c-wire but you may have to pull it off and charge it every once and a while. I like that I can set the temperature and run my AC when I’m away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. My electric company even gave me a rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat instructions where easy to follow and easy to install, program.... enjoy the auto on when walk by..... been a couple of weeks and it is learning my preferences...

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an upgrade from our old generic thermostat, so far we love it. Love being able to control it from our phone and see when we are saving energy. We got a Ca state instant rebate so saved extra cash

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy use, great product. I bought two and use them for both upstairs and downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Easy to install and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have purchased. They are simple to install and set up. Interface is easy to learn. My nest is downstairs so it's nice to be up stairs or anywhere and control it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to Use and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and works great! The app is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Nest - Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great while we are home and lowers the temp on its own while we are away

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is a game changer. It's smart and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It looks promising, but failed to deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all reviews first before purchasing it, and also took advice from a friend who installed it. I also checked compatibility issues and everything seemed OK. Installation was quick and easy. I first had issues to connect to my wifi network. I rebooted my router and tried a few other things until I got it connected. However, it soon lost connection due to a low battery level. I tried to change the batteries but you can't: this device has unchangeable built-in batteries that charge from the wiring to your furnace. I rechecked connection, checked with Nest Support, and they gave me no good solution to this. It was a weak technical staff. The only way I found to make it charge was to lower the display luminosity level. As it goes on every time it detects movement in front of it, this weird solution managed to keep it working. I had it installed for a week with no problems. Then I travelled for 2 weeks and checked its functioning thru the phone app and it kept working fine. Until a week ago, my furnace got stuck working with the fan only but no heat, and as I live in Minneapolis, that's no good. I could not make it work again, and I could not even reset it. There was a green light blinking on the front of Nest but no other life signals. I had to uninstall it and bring back the original and reliable thermostat. I found out that many users had similar problems due to a bug in the software update released in Dec/2016. I'll try to resurrect it and try to get update its software, but I will return it if not successful. It does learn your habits and starts regulating the temp. I like the concept and the possibility to check it on line. But it didn't live up to the promise. I recognize I may have gotten a lemon. I would recommend it, but with caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Nice to be able to monitor home temp while away, and make adjustments if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest is easy to install, very attractive on the wall and I've already noticed energy savings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love being able to control the temperature from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest Gen 3 thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my best gen 3 thermostat and so far it's awesome. Easy install including app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    It works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Easy to install. And phone set up took no time at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded thermostat and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the units that came with our security system. Was excited to replace it and upgrade to this Nest. Easy to set up, wiring was straightforward, interface is user friendly…love the mobile option. Update and monitor from my phone…its all good!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best things ever! It was simple to install and link with my Google Home and phone. I love that it knows when I am away and to change the temp as to not waste energy. And for the super lazy times when I just don't feel like going downstairs to turn it off or adjust the temp, I can now control it from wherever I am from my phone. Nice upgrade from the standard thermostat I previously had.

    I would recommend this to a friend