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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 12,079 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest can control it from my phone and sets on its own to my home temperature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product, Easy to Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is very nicely packaged, easy to set-up assuming you can do basic electrical work. I replaced a standard thermostat and the instructions are very clear. Before unpackaging I recommend going to https://nest.com/works/ to see if your wiring is compatible. Once set-up the onscreen guide helps you through everything else to check heating and cooling all work together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it that I can control the temperature from anywhere. Easy to install, setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    This is my 2nd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one nest a few years ago and loved it so much that I bought another. We moved to a larger home that had 2 thermostats so we needed a 2nd. It really does pay for itself and saves money on the electric bill. I love that I can control it away from home. Most of the time, I set it and forget it. Love it! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our thermostat is downstairs, so it’s a massive inconvenience to walk downstairs every time we want to adjust the temperature. With the Nest app, we no longer have to. In fact, we can actually adjust it remotely, so that it’s at a comfortable temperature by the time we get home. We are constantly whipping the app out to conveniently adjust settings. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great thermostat...slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fairly easy to install although i did have to do it twice because the wires didn't match up exactly. works like a champ; easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on the wall. Makes setting and controlling the thermostat so easy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected. Nice and elegant design. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great interface and connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this purchase. Although originally steep price it has paid itself back after 4 months of use. I had new eco windows installed. Paired with the next my savings are half the cost compared to my neighbors. Bonus thought: this is great when you have a two story home. You really don't need multiple thermostats. Just install the app on your phone (ex. when your in bed).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product ~ apple technologies applied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I replaced my previious thermostat Honeywell, which became acting stranegly. At summer time whith conditioner use it stayed on a fan mode way after a compressor went off, after achieved desired temperature, thus wasting power for nothing. That gave me idea that it sem to become defective. Now I have Nest and it changed things a lot. I can monitor snd change settings on line too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to install and works great and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google - Nest Learning Smart Thermostat - 3rd Gene

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had rented a place that had a Nest Smart Thermostat in the past. I had thought about purchasing one of the Nest Smart Thermostats, but was not sure if they were worth it. Since we had the opportunity to use one, we decided that they would be a good addition to our HVAC system. We are very happy that we made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product. Easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product. Automates my home. Really cool app and easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat everyone should have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciate the Nest thermostat. It is a great product. Service is exceptional as always. Best Buy staff is always professional and helpful. Thank you for having such great support staff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works just as advertised. A great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the line Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are numerous reviews and I typically don't write when that is the case but this is the exception. I have been very pleased with the performance and savings I have realized through the nest monthly report as well as local power company rebates. Check with your local power company for potential savings/rebates for all your energy efficient/smart home purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Smart Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Learning Thermometer works just as we expected. We didn't have a C wire and were going to try it as-is. Was having some other electrical done, so decided to add the C wire afterall. Didn't want to chance it, even though it says it can work without one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    This is easy to install everyone should have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to use and very convenient when you are away from

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good smart home addtion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to a home if you want to be able to track and control your heating and cooling. The fact that it learns a schedule is great.I took a star off since it died in 11 months. There was something wrong with the WiFi card. 4 stars still since Google replaced it quickly and with only minimal hassel.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my energy bill tremendously. Being able to set the temperature of the house so you wake up warm and go to bed cold is incredible. I will never go back to owning a regular thermostat.

    I would recommend this to a friend