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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new technology. Has one of the best installation instructions I have ever seen and included all tools needed. I wish every product took the time to provide instructions, tools to install. This product was manufactured perfectly to easily install the wires, accommodate all types of installation. Setup was a snap as was the ability to upload the app so I can use with my iPhone or Mac. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to install. can be controlled through phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Great look and design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. I like how easy the install was and the operation is smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a question about wiring, contacted the Nest website and they actually answered in a timely manner. That is a big plus and contacted me a couple of days later to make sure everything was working. Love the thermostat. Like the fact that it will automatically turn down to a set temperature when it senses that no one is home and automatically increases the temp when you get back. Just one of many perks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we bought this, easy install and easy use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest. learning smart wifi thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent is too easy to use and save energy and lot money and I can't use my iPhone everywhere I go

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was East. Looks nice and contemporary. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super easy to install, great product, VERY happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a broken thermostat in my home. Installation was as easy as matching the wire colors to the correct notches in the brain and took 1-2 minutes to do. The box has EVERYTHING you need to install it, including a screwdriver and template. We plan to get one for upstairs so that I can adjust the temperature after the kids forget to change it in the mornings before school.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy savings, easy app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest thermostat. Love being able to set the temp from our bedroom and also rhat it goes into eco mode whenever were out. A bit lazy, maybe, but now i dont forget that i set my thermostat before i leave!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my house automation and has been very useful. Having in floor radiant heat pretty much requires and intelligent control system to operate correctly and this device takes all the elements into consideration for its control algorithms. Heating system has never operated so well as it does now. And being able to lock the controls and control remotely is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat...love it!! Was really easy to install Best buy worker said, we would need to buy new wiring to install the nest. Sent a picture of the old thermostat to the nest.com, they sent me a reply immediately telling me it was compatible. My nest is installed with very little fuss and I can lay in bed and turn down the heat when I wake up hot...with my cell phone!! Wish it was a little cheaper in price!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very handy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little interesting to install but it could have been my HVAC unit. However, once installed I have been very happy. I am looking at install additional components as well. The smoke detectors are going in be installed as well as a camera or two in the next few months. The emails showing how often the unit ran and total length of time is a nice touch in helping with keeping power consumption and costs down.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install with my GeoThermal system, and is intuitive to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great. Installed it myself. Would recommend it to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great once you figure out how it operates. I like the automatic range you can provide for heating and cooling so you don't have to manually switch between modes. It shows you the indoor temperature when you approach it, and you can buy another sensor for another part of the house if desired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest. It has a lot of great features and is relatively easy to install. I struggled a little with figuring out auto away, but otherwise everything has worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and get operational. Connects easy with my ipad and iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a learning thermostat. every once and a while it goes off the reservation but it is easy to correct. The best thing is some other family members sneak and make it cooler or hotter. As soon as you recognize you can connect wirelessly and correct the temperature . I would buy this thermostat again.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Convenient and Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, use, and works great! Modern design and convenient functionality.

    I would recommend this to a friend