Customer Ratings & Reviews

This purchase was to replace a two week old Nest thermostat purchased from Google (Nest) which stopped operating. Google would not replace the broken Nest because I was not on site to perform several tests they wanted to conduct although my HVAC contractor had already concluded the unit was faulty. So, I bought this Nest at my expense from Best Buy as a replacement so that the A/C could stay on. When they work, they are great, but plan on a battle with Google if you have a problem.

I’ve been using the Nest smart thermostat for several years now and just bought another one to put in my new home. The ease of use, programmability, and level of control from the excellent mobile app make this item a must have for me. Nobody else makes an easier to use, more reliable thermostat than Nest.

Works great. Love being able to see and control from smart phone remotely. .

Easy to use and install. Like the new feature of seeing it from a distance.

I like the user friendly settings. The installation was very easy with step by step instructions. It automatically updates the firmware when it is available. Sometime I feel that the temperature sensor is off by a few degrees with the actual temperature. It is nice that I can control it by an app on the phone.

Very easy to use, self learning and control from anywhere on your cell phone.

Love this thermostat, it's well designed and easy to install.

Great product for the smart home fan. Works as advertised and easy to install.

This works pretty much as advertised. Wi-Fi connectivity interfaces with iOS app, also has fairly intuitive on screen display and function. Also using with a remote sensor, which provides convenience. I have one minor issue, which is the ability to set a High Point and low point as I did with a Honeywell I’ve replaced. The user interface on the app is good Because I already use the Nest system for other devices, this was an easy addition. But I have to think there might be other solutions out there that are as good or better and perhaps less expensive

Easy to install, use and integrate with other products, highly recommend

Good product easy to use and install connecting to Bluetooth is easy

Bought this for the house this winter. Thought I'd give a smart thermostat a try and got to tell you...worth it. And best of all...it works as described...and even better, easy and I mean easy to install. If you live in the Chicago area, check out the nest site for a ComEd rebate of $100 too! Plus, Best Buy had the best price and shipped out for free and I received it the next day!

This is a great device. So easy to adjust by either Google Home or of the Nest App. There is a lot of data that I have not explored, yet. So easy to set schedules. The display turns on when you walk buy. If furnace is running the background is orange. If the A/C Is running, background is blue. Easy to install, too.

Works great. Easy setup, easy to adjust temp. Works great with echo dot.

easy installation, easy to use and communicate with via mobile app.

Works awesome love all the features and how it learns my preferences.

great purchase! Easy install! Highly recommend this to others. Originally purchased this directly through the Nest mfg at which I had waited over a week and they had not shipped my product. I called and cancelled it since they were back logged then went to Best Buy and bought one the same day in stock at my local store. This product is definitely a hit in our household

I was a little skeptical about being able to install the Nest thermostat myself but it turns out that turning removing the old thermostat was the hardest part! It was easy enough to match the wires that were coming out of the old thermostat and put them into the Nest. After some quick setup and checks, I found that the Nest was able to control my furnace and AC and I was done!

Great thermostat. I like that I can override the Eco settings and set my own temp per my schedule.

We use 2 of these to control both floors of the house. It works well with Alexa and is easily programed both through the app and the device. They look great and every visitor comments on how cool these look. Install wasn't as straightforward as I thought even with connecting to new A/C's, the wiring didn't match up with the directions and/or website tutorial. Although a quick call to customer support resolved my issue quickly - take pics of the wiring BEFORE you disconnect the original thermostat. I'm very thankful I did as it made the support call effortless to get the wiring correct.