Customer Ratings & Reviews

Look, let's just cut to the chase: the Nest thermostat is not the BEST smart thermostat on the market, but it is a really good one and it is the best looking one on the market. Honestly, as long a smart thermostat is pretty good at what it does, I want it to look attractive, what with being a wall-wart and all. If it's going to be there hanging on my wall, it needs to look good as well as function well. The Nest does that. It has most of the standard smart-thermostat stuff: You can set up a programmed schedule of when you want the temperature to change; it is easy to manually change the temperature through the innovative spinning case; it pays attention to your manual adjustments and will learn and adjust your scheduled program based on what you actually do; it tries to tell when you're not at home and reduce energy usage at those times; the Nest app allows you to access and adjust your Nest thermostat remotely on your phone. If that were it, I'd give it five stars and call it excellent. But, there are a few minor quibbles that prevent me from doing that. Quibble 1: The Nest thermostat doesn't integrate with Apple's HomeKit (I have no idea about other smart-stuff systems). I've heard rumors that Nest is working on adding HomeKit support, but seeing as how Nest is owned by Google, I'm not going to hold my breath for this. Quibble 2: The function that can tell if you're home or not isn't perfect. The thermostat is in a fixed location. It can only monitor the immediate area around the thermostat. If you aren't in the room in your house or business with the Nest thermostat, it may not think you are home, even though you are, and switch into away mode. I wish that Nest had some sort of remote sensor product that could be connected to the Thermostat that could be placed in other strategic locations in the home to handle this (and potentially read temperatures in other locations as well). 3. Nest is owned by Google and all the data-collection concerns that may come with that. Take that for what it's worth and make your own decision if that is important to you or not (for me, it's not—I don't care if Google knows when my thermostat changes temperature—but for others this may be a concern). Don't take this review the wrong way. I really like the Nest. It's good. It hits most of the expectations I have of a smart thermostat. I just wish it could be great.

The best Thermostat when it comes to making the house cozy warm or cool during summer. It looks very nice when installed and is easy to use.

Love the Nest Thermostat!! Installed in place of an old programmable thermostat with no issues. Easy to program. Love that we can control it from the app if we are headed home early and want the house cooled off/heated up before we get there. Also great if you leave early and forget to turn it down. Does a decent job of turning the thermostat down if both of us leave the house. I haven't calculated the savings, but my heating/cooling bills seem to be a lower after installation. Of course weather conditions affect the bill as well, but we really like the Nest Thermostat. We have had it installed for about 11 months with no issues.

This thermostat came with a questar rebate so I decided to try it. I love the ease of installation. The product works as described and is great for our needs.

Nest thermostat works the best with my Android phone, easy to set up works flawlessly love that I can control my temperature in my house, from anywhere in the world

Love this 3rd generation thermostat! It’s perfect and works great. I set it and I don’t have to worry about it. It maintains your desired settings and I love that you can operate it from anywhere when you leave your home from the phone app. Goodbye to the obsolete thermostats. It looks great also. I purchased the stainless steel version. Can’t wait to test the cold/ hot settings when fall enters and your nights and mornings turn cold. I would recommend this product to anyone in need of a thermostat. It is pricey but so worth it.

Works as expected. It's nice that I can control the thermostat from my phone. Looks nice. Easy to hookup. The screwdriver it comes with came in handy for other projects around the house.

I am so happy with this purchase. Before installing I wasn’t sure if it would be compatible with our air unit so I called the Nest customer service number. They went above and beyond to help us get everything installed correctly. Installation was a breeze and didn’t require and reconstruction of our wall. I like that I am able to control the air temperature while away and after 4 days or so it learned my family’s schedule so our AC automatically turns on so that when we walk through the door the house is cooled back down. Very happy with this product

Received excellent one-on-one service in Best Buy Appliance Dept. Employee walked me to the unit and back to his desk; confirmed I had 15 days to return if it didn't work with my new Central A/C; and completed the sale. Installation was stupid simple, since I went to the NEST website before Best Buy to confirm the existing wiring to my new dumb thermostat was compatible. Anyone reading this, please do that before purchase and save yourself a possible headache. Created NEST account online, installed iPhone NEST app and linked thermostat to account and app. Then linked iPhone LUTRON Caserta app to it since I have a LUTRON bridge.

The Nest 3rd Generation Learning Thermostat are simply one of the best purchases I have made for the house in a long time. They are very simple to connect to your HVAC Units. I called support and they actually emailed me back the picture I took of the wiring and told me which wires to use and where they go. Setup was a breeze. Had both thermostats up within an hour and programmed. The thermostat learns your habits and builds it schedule off of that. It is also awesome to be able to connect to them when not at home. Simple put, they are amazing.

I have installed Nest thermostats in two houses now and they are great! They are solid, well made thermostats that not only perform a variety of functions , but they look good too. They are easy to install if you follow the instructions, and they really do learn your preferences, allowing the heat/air to run to your desired temperatures when you are home and revert to your pre-set defaults when you are away. Being internet /cell phone connected, they tell you the outside weather forecast and the digital or analog clocks keep you on time! They pay for themselves as they manage your energy usage.

Simply said, an impulse buy that I knew could be returned, however, it was installed within 15 minutes, programmed with its basic features understood in another 15, and left on its own from there. While it requires a bit of user input the first week -- most of it done from a simple and quite usable app available for both iPhone and Android smartphones -- after that, only minor adjustments will be done from time to time to alter what might be considered the household's usual schedule. It allows an unprecedented degree of control, from close or afar, of one's temp settings. Crank the heat up 30 minutes before hopping out of bed on a brisk morning, or have it activate the fan for a preset time period in the middle of the night with the same ease without getting up and fumbling around with the blasted thing in the dark. It provides an accurate record for each day, indicating when the heat or a/c was activated, whether by the thermostat or a household member, to what degree, and for how long it was on. There is simply no way this can't ultimately pay for itself after the rebates and ultimate savings on the heat and cooling bills. Highly recommendable, and one of the few products that I would really have to scratch around to find something to call a shortcoming.

Got this one for upstairs in addition to the one we have already down. Easy install, added it to the app and works great.

This item was purchased with a $50 Black Friday discount, but the discounts from the power & gas company alone would be enough. Installation is simple, so is the setup. The app is something is love most of all. It knows when people in the household are home and adjust temperature automatically. Same when people leave. The amount of data available to you - and the fact that I can adjust the temperature while I'm 1/2 a country away is just awesome. I look forward to really saving money with it. Apparently there are multiple finishes available, but the stainless steel one fits well into my home

Absolutely worth it! It allows you to control your HVAC system remotely, create schedules for heating and cooling, and it adapts to your preferences over time. The potential energy savings can translate to lower utility bills, and the sleek design adds a modern touch to your condo.

I really don't know where to start but I love this friggin' thing. Why, because of these things: *Self-learning and adapting to both my and my wife's thermostat-changing behaviors *Checking our home's humidity levels *Allowing for remote adjustment *Helping us learn energy saving behaviors (for our pockets and our planet) *Having a change history and usage patterns to check/interface with *Beautiful and clean design *Easy installation process *Reasonably priced, considering the overall features and functionality Disclaimer: not paid for this review, just genuinely love this d@mn device.

We did not program it for a few days - it is amazingly simple to operate as a manual thermostat. Spouse was uneasy about programming as it only has two controls: click and twist. But they got it programmed for the week in a couple of minutes. It looks great, then lights up with the temp when you walk into the room: walk closer and it also displays the temp setting. Comes with trim plates: if you remove your larger thermostat and the paint is a different shade behind it, you can install with a trim plate to cover up the paint difference. Very well designed product.

The 3rd generation Nest Thermostat was easy to install and works perfectly with my heating system. It's too cold right now to check it with the air conditioning compressor. It lights up big and bright as you walk by, and you have several choices of which display lights up. The default is just the set temperature in big bright numbers but you also have other choices such as an analog clock with a slowly sweeping second hand. Just click the face and you can see other information such as the inside humidity and the temperature outside. A feature that I did NOT use is letting the device program itself. I turned off that feature in the setup and it was easy to select the times I wish the heat to turn up and down, as you would with a standard programmable thermostat although you can do it on the Internet as well as the device itself, and yes, everyone's favorite feature is you can turn the temp up or down from your bed, or from your car if you're on the way home.

My daughter originally bought a Nest for her home and that's when I saw how slick it worked (she even let me have app control!). When my husband and I got home he installed it using online videos and enclosed booklet. (There's even a special screwdriver tool enclosed in package.) Installation took about 15 minutes, then another 10 minutes to set up with our home wifi. Because it works so well, when we got a vacation home that was one of the 1st items that was installed. I like it because I can use my app to turn on the cool/heat on our way to the condo so it will be comfortable right away.

I like the NEST Learning Thermostat so much that I have 5 of them. The primary reason is that (1) it is very easy to use (2) it brands in nicely with the room wall (3) controls remotely with iPad, iPhone, ... (4) very easy to setup scheduling (5) energy saving via smart sensing,,, I did setup all 5 thermostats by myself... however, for those who may not be familiar with the fundamental thermostat theory... it is better to call professional to install. The bottom line - I saved a lot of money on the heating bill!!!