Customer Ratings & Reviews

I want sure about buying a programable thermostat. I already had one. it was complicated to operate. the nest was so easy to install. even easier to operate. I use my phone to set up my schedule. I've only had it for a few weeks, but I'm very satisfied. I highly recommend this.

One of the best purchases Ive made for my house. Its great to control your thermostat right from your fingertips wherever you are. It can be used for a heat only home as I just use it for my furnace to heat and only have 2 wires going into it. There are videos online that show you how to set it up. I had it done in about 10 minutes. Great Buy!

Looked at a lot of reviews prior to purchase. Installed it in about 20 minutes and it was extremely easy to setup. We have radiant heat flooring so looking forward to the learning part but if it heats anything like it cools I'm looking forward to the savings. Awesome features like knowing when no one is home and lowering the heat/air.

I installed this myself with no problems. Got it in winter so was set to heat only. No issues. Spring time running heat and cool mode is a bit harder to get used to the controls. My kids were wanting to set the heat lower and were setting ac to 65. Burrrrr. Much easier to control in one mode only. We are on budget bill so can't say if we've saved any money by switching. I like integration with alexa so you can change setting from bed instead of going downstairs. Also like the nest app to control it when not home.

Installation was a breeze. It looks and works great.

The Nest is really easy to install if you're using a single heat / cool source like a heat pump. If you're using a dual-fuel system such as a furnace in combination with a heat pump it takes a little bit more effort to figure out the wiring but you can find the directions on Youtube.

Love our nest! The eco friendly mode works well for our household. It looks sleek on our wall as well! We just moved so I am interested in seeing if this reduces any costs or if it's mainly for convinence--being able to change the temperature using our phones and it changing automatically as we come and go.

Yes, it is pricey compared to other thermostat's. I chose to relocate the wire from furnace and air conditioner to another wall, so my install took a few forks in the road. Once relocated, I had the unit up and running in no time. Loaded the apps on my phone, iPad, and wife's phone.

Love it! Easy setup, works great with Alexa and looks great!

Love the look and they are incredibly easy to install!

I'm lazy going up and adjust the thermostat when I was in bed. The apps comes handy and the automatic scheduled works like a charm!!! The one you saved every month will paid the thermostat.

Nest by far has the best customer service. I purchased two thermostats and one wasn’t working properly due to lack of power. They sent out an HVAC guy to repair my wiring at no cost to me. I highly recommend this company. I’m now planning on getting the doorbell, door lock and smoke alarms all from Nest.

This is the second thermostat to add to my home. The first was easy to install, set up and use. This second one was a bit more challenging setting up. Had challenges finding the internet. Four months into use the item totally lost internet connection. It still worked but there was no online controls. Called customer service and spent a good amount of time troubleshooting. It was finally determined it had was faulty. Replacement is on the way.

Great product, easy set up. User friendly love the app!!

If I get too hot (yeah, I'm at that time in my life), I don't need to get out of bed to turn down the heat in the winter, or turn on the AC in the summer. I just pick up my phone and control the thermostat from bed. Also, I can do it when I'm out, to make sure the house is at a good temperature when I get home.

Minor setup issue that Nest quickly responded to with corrected setup. It has been working for a month now and the best feature is the auto away. I can track it's typical run times based on our schedule. It learned in under a week our routine which greatly helps with the auto away feature. Also love being able to turn on the heat before returning home.

The Nest Thermostat is easy to install and really great design.

Works great and is very easy to instal! Will be buying more!

This is a great first piece to your smart home and one that delivers its value over time as it learns ways to improve the efficiency of your heating and cooling. The ability to heat up the house on the way home is amazing in the winter. Just make sure it's compatible with your HVAC system before you purchase.

very easy to set up and very well thought out. it just works