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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 12,079 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best thermostat system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced manual digital thermostat with this learning system. Satisfied so far. Installation was a breeze. Don't spend any money on installation, just do it by yourself if you know how to follow electrical safety.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement buy, warranty options added bonus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well so far, replaced an older model nest that suddenly stopped working. I also purchased the replacement plan which wasn't offered when I purchased the other one. Definitely an added bonus that best buy offers warranty options for items like this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart home is smart!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third or fourth Nest we’ve bought! We installed them in our last house and now that we’ve moved into our current home, we replaced all the old honeywell thermostats with new nests. We absolutely love them and we plan to have them anywhere we live in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law bought a Nest thermostat for their new house and raved about it! My husband and I read the reviews and were impressed with what other users had to say. We purchased the Nest thermostat and my husband was able to install it in about 30 minutes. It is so easy to program using a smart phone and had "learned" our schedule after a week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    3rd one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd Nest in 10 years. Hopefully this one lasts longer. Boards failure in my Gen 1. Optical scroll sensor failed in my Gen 2. I was torn between this and the ecobee. Kinda hate that google owns nest now, but familiar platform and features kept me from switching to ecobee. All that aside, this thermostat is simple to install, simple to use, and should save you money.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product us very easy to use. I love that I can sit in my couch and control the temperature. I was already really diligent about adjusting temperatures when I get up/leave town so it isn't saving me any money on my electric bills. It is nice that I can set the thermostat as "home" before I get home from a trip so that the house cools off.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Modern thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for beginners. Looks stylish. App works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and nice to be able to control away from home!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best thermostat around. Sure there may be newer ones that can tell you when to change your toilet paper but, the ergonomics and design are far and above all others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great with Google home. It is full of a lot of different features and easy to operate. I felt that installing it was very easy given how complicated it may seem from the directions videos.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 4 out of 5 stars

    Nice but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an elegant looking design. You can control your thermostat with your phone, detects if you are away. The setup wasn't so painful either.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my NEST for about a month now and my electric bill has gone down by 25%. After another two months, this will pay for itself. My NEST uses the outside temperatures, humidity, and my cell phone to determine what temperature to set my house to so I'm comfortable. It knows when I'm home and when I'm away. This is technology at its best!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat thats easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good thermostat. Its easy to set and use. Works well with the Nest app. I would recommend it to anyone needing to replace an outdated one or just wanting one that will help be more economical with heating and cooling bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and lowers our bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how easy it was to install this, the instructions online are clear. The app and device controls are pretty simple, and it mostly takes care of itself once you've used it for a few weeks. I was shocked that it cut our energy bill significantly and paid for itself over the course of six months. Can't beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nest Thermosttat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Over all a great product. You can sync it up to your phone but not to a 2nd member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2nd Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest as I had to leave the first one in my prior home. I like that it is set and forget, but has features that can tell if you are away and allow the temperature to adjust while you are gone, further saving you money. I have no doubt that this has help us to save and is very easy to schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well. Large display. Great support.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to control thermostat remotely. But at times I get the message that the nest was offline. So I close and open the app to wake the thermostat (hoping that helps). Sometimes just two or three attempts are good and sometimes more than 5 tries. Overall, it's a good buy. I like the usage history a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into a house that had HVAC with heat pump. We had an older model that we used for an old boiler system. It saved us money. I'm hoping the same goes with this model. Th color blends into the wall and the color display is a added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and easy to install. They have thought of everything and it comes in the box. I own several properties and I have this on all of them. I like to be able to view them and get alerts. Really easy to setup with the app. They even provide a screwdriver in the box for install.

    I would recommend this to a friend