Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 12,079 reviews
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great Product!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! Unfortunately I had to return it because it was not compatible with my A/C Unit. So be aware of this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome!!!. Very easy to install. I did it by myself. It only took 5 minutes. Works with my Google home speaker. You can set up your own schedule. It's great being able to turn on the eco mode while you are away and put it back to your desire temp when you are going back home. Totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of the best smart thermostats on the market

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use! One of the best smart thermostats on the market. No more getting up to change the thermostat! Live the good life with smart home convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Saved me money day 1!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing it and reviewing the history I found that my AC was running all day long even when set to a warmer temp in the summer. Called HVAC tech and found I was low on Freon. Cut my run time from 18 hours a day to 5 hours a day and it meets set temps in under an hour now! It already has paid for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very good device for temperature control

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat allows for better temperature control. Using it, I can receive better performance of my A/C and heat equipment, which in turn translates into energy cost savings. Further, I can control the temperature setting by means of my mobile phone, and see the operation history on my phone's screen. Very recommendable investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Helpful and smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really helpful and easy to use. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far I am impressed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and app is easy to use. I was able to program the schedule easily. I added a sensor in the master bedroom, also easy to add to the system. It is too early to see if it will save me money as it claims. Over the next few months I will post another review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Good smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. You can control the temperature via mobile phone when you are away from home . Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent thermostat for busy people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control this thermostat because of how often I a not home. The eco mode also saves on my electric bill and I get rewards from my electric company. Easy to install as well! I would recommend getting a round plate off amazon to make the wall behind the thermostat look more attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this thing cool, but it pays for itself, AND continues to save you money! My friend and I bought a Nest at the same time to see who can save more money. It started off as just fun, but now we are both seeing the full capabilities of it. It's also quite awesome coming home to whatever temperature you'd like!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    So many features

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this smart thermostat and I don’t think we’ve even used half of them that are offered! I like to sleep cooler and if I forget to turn down the heat or turn up the air conditioning, I can do it right from my bed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Nice to be able to flag as away to save energy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and is convenient to use. When talking with customer service from Nest, they were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Does what it's supposed to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, simple to set up. Has saved me lots of $

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about whether it would be worth the price. But to be able to control temperature remotely and make sure it is turned off when you arent home, this thermostat hits a home run. In addition, it learns your HVAC using trend and adjusts it accordingly. Very happy with the purchase. Thinking about getting more nest products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new house and they left a dinasour of a thermostat. Installed the new Nest 3rd Generation thermostat and it's working great! It's awesome being able to control the Nest Thermostat with Alexa and iOS! I also got a free Google Home Mini with the combined $50 off sale of the Nest purchase! Epic deal!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love controlling my devices from my phone. I wish you could add a third home since we have them at home plus two offices. We had to create a new account to add the third property.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Great thermostat, easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, accurate, efficient and very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement for 1st gen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last nest gen 1 went bad after 8 years was sending crazy info to my unit. Love the Neat and its functions Hope I get atleast another 8 years out of this one works with my best protect and google home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, super simple and easy install and setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install and Great for Saving Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: As an extremely novice home renter, I called the 24/7 helpline that Nest provides. The amazing representative walked me through each step and made install simple and worry-less. It learns our schedules and makes the house comfortable when we're there and saves us money when we're away; all from our phones! Cons: None to report so far.

    I would recommend this to a friend