Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 12,079 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this. Worth its price in gold

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the nest e thermostat but gave it to a friend. The learning mode on this is already paying dividends. I also like that I can use the external thermostats in other rooms to help average out the temperature in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installed in about 30 minutes works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best gadget yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my bill went from 130 per month to 102.00 I am have over joyed and saying $$$ while being so! this is the greatest thing yet. It will reduce your energy consumption ASAP. Connects with my A/C to know I am not home and reduces temperate so its not over working an empty home. would buy anything NEST again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great tool for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and user friendly. Great tool for home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install. East to use. Works great. Looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great thermostat, easy to install - OK temp sensor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good: -easy to install -great phone app -connects with Google home The bad -the temp reader sensor is not the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Still learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work a varying schedule so I’m waiting to see how it works with learning my schedule. I’ve noticed a few times that it will think I’m home when I’m not. That could be the days I’ve gotten home later than normal but I’m not sure yet. It was fairly easy to install (although I am pretty handy so that probably depends on you skill/comfort level). Easy to set the app up on my phone and glad I can control it when I’m not home. Waiting to see if there is any noticable energy savings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Two Nest Thermostats for Multizone Home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect but slight issue recognizing my RH wire that powers the heat. Otherwise, love that the thermostat starting learning our schedule right away, ease of use, and how easy it was to setup (wiring and adding to our nest app). Nest is still showing an issue with RH wire not being detected but heat working as expected. Will keep an eye out to see how it progresses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat could easily be the best home gadget for 2016. Nest. Keep it up bringing awesome new & improve products. Best Buy. Keep it up bring those great discounts. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my nest! I can turn the temp up or down whenever if you forget before you leave or as your coming home. It let's you know if your eco friendly with the temp you have. My favorite I don't need to get up in the middle of the night if I'm hot or cold to adjust the temp I can do it from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple setup/Very efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up without any help. Thermostat automatically adjusted to our schedule very quickly. Already have noticed the difference on the energy bill!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has eliminated my energy conservation stress! It is so simple to install and program. Now I know that the house thermostat is set to the best level based on occupancy and typical work routines. Bonus is the ability to query it and control it with my voice from my Alexa and Google home speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can save energy and money.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very reliable device. I can get a lot of information like the current weather and forecasting weather. The device can program the temperature to the desired setting by learning from the users constant settings. This device is a great addition to to the home .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ❤️My Nest Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest has made ac temperature monitoring easy. The Google Home app makes it very easy to use. I like being able to set a schedule that keeps everyone comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Is not compatible with Carrier Infinity Systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the Nest products. Planned on adding a thermostat to a second home. Unfortunately, found the Nest is not compatible with Carrier Infinity systems. Ended up installing the Carrier wireless thermostat. It works but not as easy & simple to use as the Nest. If compatible .... I highly recommend using a Nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to control and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable, Easy to Use, Plenty of Prog. Options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the Nest has worked wonderfully without any issues. It took a little time to program because of all the various options you have. But this is not a bad thing as you can set the cooling ranges along with heat ranges. No re-fiddling between winter and summer. Just switch between heat and cool and all set (there is a mode to do this automatically). Haven't spotted the option to set the schedules through the app if there is a way. I also would like to see a chart on time spent in efficiency in app, but this is just nit picky.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good buy.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our other property. Nice to turn the heat/ac on when we leave our home and walk in to a heated cabin, instead of showing up and waiting hours for the cabin to heat up. Only down side, is if your outside during the winter for along time, the thermostat senses your not there and goes in to sleep mode. Which could mean walking into the cabin with the temperature down 10-15 degrees. Needs a Hold Temperature option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest on Black Friday for $50 off. It took us a few weeks to install it, but was fairly easy. I like the app and the fact that you can control things with your phone. The Nest is still in the “learning” process, so we are constantly adjusting, slightly annoying at first, but I think it’ll be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Needs some work.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. But had to get it replaced once already due to the internal battery failing.

    I would recommend this to a friend