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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Thermostat I've used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 A/Cs and bought one of these for each unit and thoroughly enjoy having control of their run times. The app is great for monitoring run times, setting schedules, auto learning, etc. It's performed better than the ecobee from my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Instructions are easy to follow and the screwdriver is included. Helpful hint: take a photo of the wiring of your old thermostat before disconnecting in case you want to refer back to it. Now learning how to reduce our heating bills. Love that I can adjust the temp remotely when I forget to do so before I leave.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and very easy to install. Very user friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Not for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product with a lot of potential, however it is not for me. Directions clearly state it is not for high voltage systems and apparently that's what I have. Wish that information was clearly stated on the outside of the book. Its going back.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Get it get it on sale tho they always do

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 two for my house one for my mother works like a charm use from my phone set timers etc very easy install took about 10mins

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thermostat i've tried from all of the "smart" ones. All others compared to this one are just dump. this is the one to get !!! Don't waste time and money on ones "cheaper" and or "better by sales man recommendation" as they are just waste of your time and money. Get this and you'll be more than happy from the very first minute.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install, great product. Easy install on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great smart home accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t gotten full effect yet, but it’s easy to set up, and looks great. Time will tell if it saves me any money?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to upgrade my 60 year old thermostat in my house! Found out you do not need a C wire to use this one! Love that it tracks how much time it is heating the house and learns your routines so the house is warm when you get home! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I liked it because I do need to keep adjusting my thermostat just the first week and the nest will save it. Just make sure when you sync it you have 2.4 GHz wifi or changed to 2.4 because you can not sync with 5G

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, even if I wasnt an electrician the installation instructions and process are so simple, it won't take any more than 15 mins to setup. I don't personally use the app, but I couldn't be happier with this product. Programming is easy, eco mode is awesome, and it's always fun to look at! Would buy again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love the remote feature

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , I have two in my home.They look nice and I like the way they light up as I walk past them.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Love the design and function

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    Good product, but still with flaws.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest Thermostat so far. I like being able to adjust the temperature of my phone. I also like to be able to see how much energy I've saved and how often my air conditioner has been running. My only complaint would be that the Nest isn't very consistent. But neither is my work schedule which is probably part of the problem. My schedule switches back and forth between dayshift and nightshift. Sometimes I'll be in bed and the thermostat is set to 69 degrees. Later on I'll wake up to the thermostat making the house hotter to 73-74 degrees even after I manually set it to 69. I don't get that yet. But overall, I really like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is easy setup and installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use thermostat. Nest thermostat was easy to install, setup and the application is very user friendly. I would recommend this product to anyone that wants to have a nice and easy setup replacement to their existing one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated getting this for awhile and now that I have, I am very happy with my purchase. Makes it very easy for me to get a better adjustment to my thermostat in the strange Ohio weather that goes from 60 one day to 80 the next. Highly recommend and as always, check for the rebates through electric and gas companies.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was extremely easy to install, it came with all of the tools you need and it took less than 30 mins from start to finish. The Nest has been paired with my Alexa (echo dot) and works well. It's not fully compatible with Apple home Kit but hopefully that's something it can do in the future (with new updates).

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it's learning ability and ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the nest remembers that we like to turn the temperature cooler at night, now it does it automatically every night (unless we are not home, then it goes to eco mode). Also love using the app on my phone to adjust the nest any way i would like. It's great compared to my old thermostat...

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat for the 21st century

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these at home, and install them for others when we flip houses. When you find these on sale, it's unbeatable. Great to be able to see the temps and change it from anywhere. We use it with Google home, and it works great. Just say "turn up the heat", or "lower the temperature upstairs" and it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hits the mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use out of the box. Remember to take a photo of your wiring before you disconnect. Haven't played with the features much yet, but the smart learning seems to be keeping the house more comfortable than prior to installing.

    I would recommend this to a friend