Customer Ratings & Reviews

Great product. Easy to use....it does the work for you!

I love my nest. I have two of them in my house and they are super easy to use both on the device and through the web interface. I just wish they were about $100 bucks cheaper.

CONS: Installation instructions are not the most helpful. However, I received help via telephone from a pro and it was easy to install. PROS: Easy to use. Works great. Looks Great. A MUST have.

I wouldn’t fault anyone for owning and ecobee but as someone heavily invested in google’s ecosystem it was the right choice for me. I like the support in the best hub and the integration with my best smoke detectors for presence. I like that it’s easy to use/program.

Does what it says it should. Easy to set up and adjust.

So far it works well. I think over time it’s value will be realized. It was easy to install, took only a few minutes.

So far it is easy to use. Like that I can control it from my phone. Especially useful when I am traveling. Also very happy that the numbers and letters are easily viewed on the actual thermostat.

We are using less fuel snd the house is warmer in frigid weather! Preheating means the house is already warm when I come downstairs and get out of the shower. No worrying that I forgot to turn down the heat. The unit was easy to install. Like it so much we bought another.

This thermostat has not only helped reduce my power bill, but it has also figured out that I like it cool at night to sleep and not so cool during the day while I'm working at the computer. Additionally, it seems that it might even sense our house plants because they are looking much better than they used to!

It's nice to be able to adjust temperature and turn on/off the heat and AC from my phone. In addition, it's cute!

Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

First of all make sure this thing is connected properly. If you connect a wire that isn't actually used by your system it will render the Nest Thermostat useless until corrected. I think it looks nice on the wall, but that's subjective. It's also nice having it tied into my Google Home eco system. That said, is it worth the money? I don't know. Probably not, but I have it now, and after I finally got it wired correctly I'm pleased with it.

This thermostat works perfectly and is easy to use

Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

Having fun getting use to the new Nest Learning Smart Thermostat. Works should reduce the energy bill as everything is costing more these days. Ease to install even with our outdated thermostat.

This is my second Nest thermostat. I love the way it works with both Alexa and the Google mini. I can operate be asking the smart assistant or by using the Nest app. I also like that it knows by my phone location that I've left and adjusts the temp accordingly.

You can buy cheaper thermostats that will do the trick but we love the Nest. After just a couple of weeks of use, it’s has learned our pattern. No more nights of forgetting to turn the heat down when going to bed because it has already done it for us. I also love being able to adjust the temp from my phone!

I have held off getting this for some time now because I figured I would need a pro to install but no! This was so easy to install. If I can do it anyone can do it. Loving it so far. eco mode when I'm away from the house is really saving energy for me. Also I like that I can run the fan whenever I want

This thermostat takes care of its own. I do not have to set temperature after a few days after installation it learned what settings I was putting in. Very easy to use and the app works great. I also connected it my google home and now I can control it with voice commands as well.

I purchased the NEST as I was looking for convenience when it came to my AC/Heat Unit. I work an hour away from my home and I love being able to cool my home before I am there on a hot day. Also, my utility companies were offering some great rebates which work with NEST on certain Save Energy Days. Just an awesome purchase.