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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest has been awesome so far!! It learned our patterns quickly and still continues to adjust to our daily activities and update its scheduled based on that. Really love that you can control it from your phone too! Looking forward to seeing our upcoming heating bills to see the difference it will start having.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nest Learning Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest Thermostat. Just went on our first vacation allowing us to lower the temp and turn in back up before we arrived home, looking forward to seeing a difference in our average monthly bill. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Saves money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has been great for our house and our electric bill! Very user friendly and easy to install and set up. The only complaint I have is that it randomly changes itself to away mode even though I have the eco setting completely turned off, also it lost its programming on the hottest day of the year and left us without A/C for a day and I had to pay an HVAC company $100 to come and look at my problem and it turned out to be a thermostat issue.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Cool WiFi control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The learning part of this thermostat would work well for people who have a regular schedule. But if you have kids and are in and out of the house a lot, then the manual programming would be best. That is made easy with the mobile app. I also like being able to change the setting from the comfort of my recliner.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Connecting issues on this 2nd Nest purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. The old one was perfect. This one acts up with connecting constantly but works to keep the temperature set at the device.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey Duckies! We're sorry to hear about the connectivity issues with your Nest Thermostat, specially after having a great experience with your previous one. Regarding the connection issues, we need to gather more information to give you the most accurate solution, please contact us here for further assistance: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best devies ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a huge old home, and my utility bill was thorugh the roof until I got this little gadget. Now, I can turn down or off my heat or air when noone is home or start it so my house is warm or cool before I get there. I absolutely love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff, stylish, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install is easy; online videos available. Had a question for Nest reps, they were persistent in making sure I was 110% satisfied with their product. Ended up buying a second one for another area.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The only thermostat to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an admitted Nest fan, and this thermostat doesn’t disappoint. I enjoy the self learning & programming functionality plus its nice to turn the A/C on from your smartphone. The Nest app integrates the thermostat into your overall system and has been nothing but a joy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually the second nest thermostat I have purchased and wouldn't even consider going with another brand. Had a second AC unit installed at my house so I can control up stairs and down stairs separately. Best decision I've made so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat comes with the sensors have had for months now and it’s been perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beginner Nestor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to anyone that is thinking about switching out there older thermostats for a much smarter thermostat. After I finally got the Nest installed, I have not in any shape or form, regretted it. I will say that the instruction manual is very informational, except for a very small fact. If you do not have AC, do not hook up the White wire, because it will send an error code to the thermostat, and it will not work properly. If you have any issues at all, contact and ask for tech support from Nest, because the gentleman I spoke to new my HVAC system like the back of his hand. One other small note. Try not to cut back all of your wiring because you may need some extra wire that can break off and you won't have it. Even though I did this, the technician told me what to do to resolve that issue and it was absolutely simple. It's nice to be able to turn on your fan, air conditioning, or the heat from the convenience of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this product couple month ago. And we really love it. Easy to install, could adjust from your mobile device. Auto Away were great, but you need to create individual account for each person in your house, so could get Auto Away perfect. This is great product and can not complain anything so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install physically and on app. Been using nest for a couple years. Bought another cause we moved.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great way to start saving

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my 2nd Google Nest Learning Thermostat - 3rd generation. I couldn't have been more pleased on how well designed this product is, easy to setup and get it up and running. Its been less than 2 months and I am already seeing a difference in my energy bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat makes life easy in the “how the heck do i control and set my a/c” department. Amazingly easy install... baby steps.. first couple days set the ac at the temps you like and then no more... this thermostat takes care of the rest

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Nest for over 6 yrs, so when we moved it was only natural to buy another for our new home. It's a Smart thermostat so once it it gets some memory it will adjust temps as needed . You will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best one I’ve had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other brand smart thermostats and this by far is the best. It has eco modes that allow you to set it for when your not home. The app works perfectly with it as well. The best part is the easy installation and set up. Got it up and running in less than 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job learning your preferences. Knowing in the morning I like the heat turned to 68 after being at 60. Eco mode is nice if you’re about flexibility and comfort while saving money. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    First Nest as Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, convenient at its best. I can adjust my house’s temperature when I was away, and Eco mode helps save even more energy. Very glad I bought this before winter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best of the best !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, very smart and easy to install. Nest always makes great products.

    I would recommend this to a friend