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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Successful HVAC Upgrade with Nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Nest to replace a Carrier brand communicating thermostat. Had to rewire the furnace and condenser boards but not a problem. Nest performing as expected. Great systems update!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat seems to work quite well. Much better than the cheaper model. I like being able to just set a temperature an it stays there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat works properly and management everything can do it schedules and adjustments easy yo do it love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Smart Thermo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thermostat though sometimes the learning feature does not fit since my schedule changes everyday. However it's worth it since you can turn off cool/heat wirelessly if you forget to do so before leaving the house.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s smart home capable and I can change the temp from my phone. When my mom comes into town, I can adjust it to a more comfortable temperature and not have to change it before I leave from work in the morning. It is more convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and hate it at same time because I don’t have a common wire but when your heating your house turn on fan for 30 mins it will charge it I love having control of if it and knowing what my temp is in the house and using Alexa with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use once the app is installed on your phone. I love that I can turn on the ac before I get home and turn it off without having to go downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is terrific! Just being able to adjust the temperature from the lower level of my condo is wonderful! No more taking the stairs just to adjust the thermostat. I'm looking forward to being able to turn it up on my way home when gone for a few days. So glad I made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The energy savings alone will have my Nest paid for by August. The installation was simple and I haven't even touched it (physically) since the first 2 weeks it was installed. The monthly reports are a great reminder of how much money I *was* wasting on heating and cooling an empty house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartest purchase I’ve made in a long time. Easy to install and helps keep my power bill under control. Syncs with my smart devices and allows me to cool down or heat up my home before I get there.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the temperature in my home from the comfort of my bed or couch all with a touch of a button on my phone. I can even set the thermostat when I am away from the home so its cool or warm before I get there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very accurate tempatures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units were fairly complicated to install. It took a Tec Guy and a Electrician. They crossed the wires on the heat pump unit so it was in Aux heat mode. They nailed it the second time around. We are very happy with the nest 3rd generation thermostats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still better than most "smart" thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts that the Nest would live up to all of the hype. However, I found that it met the expectations and exceeded in some areas. I am also a SimplySafe user and was pleasantly surprised how well the two systems integrate to save you money on climate control while your are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, looks nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having it work with Alexa Echo and dot as well as the Nest app on the phone. Also appreciate it switching from heat to cool without a system change like our old thermostat. Kind of pricey, but with our moving toward smart home accessories (Hue, Alexa) it is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Thermostat in the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far if you can afford it the best, easy to use, accurate to the point and so many options on the app and device, the best option for me is that I’m able to control my air handler by it self without having to turn the entire unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Big improvement over "yesterday-tech" T-stats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design love the remote management ability and the reporting. Easy install and wiring. These things Rock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation and great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is a wonderfully easy and intuitive product. Setup was a breeze and I love how easy the controls are on the unit and on my phone. Setting schedules is simple and I look forward to seeing how it learns our patterns to automatically make our house comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Classic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my 2nd generation to this 3rd generation in my rental unit and my tenant was very happy! Although there is nothing wrong with the 2nd generation, the 3rd one has a larger display and different color options. Very easy to install and set up a schedule!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my friend suggested and i installed in on my own which is now working super great and i am very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. WIuld have been happier if there had bren a sales associate acailable to answer my questions, but i only had to return to the store once to get it right.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Trblmkr, we're happy to hear that Nest Learning Thermostat works perfectly for you, and that you were able to get some of your questions answered. Other than having some of the amazing people at Best Buy to help you out, you may also reach out to our support team for any questions you may be having in mind with any of our Google Nest products. It would be our pleasure to entertain them by simply reaching out to us here:  https://support.google.com/googlenest/gethelp Nest