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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Solid Smart Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter who owns or operates Nest (Google currently), their products are rock-solid and are extremely smart. Easy setup, quality metal construction, and great functionality make this the top choice in the smart thermostat market. If there was one thing that I wish would change, is the silly round design and UI. It works, but everyone else’s screens on nearly every other device is rectangular.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Support could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great once it is setup, but I highly recommend checking your wires first. If you don't have a Common wire, it's likely you'll have issues. If you aren't handy, find someone who is or don't buy this. I also spoke to Nest customer support. Wasn't helpful and they couldn't solve my issue. They were nice, but support was lacking. With all of that said, once it is installed it is simple to use and is great to play with.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have. The earlier one had no issues. Didn't ues the plate that came with it. Bought a separate stainless steel plate cover. Nest app is easy to use. It guides you how to install it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install and setup with fan schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was done installation in half hour using their video. Good tip to photograph old thermostat wires. Creating the account and setting up Home/Away feature took some reading. I like the fan schedule feature of running it every 15/30 mins in an hour to keep the air circulating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostats. Easy to install and use. Integrates well with Google Home and Home Assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer and time saver. We are able to control with our smart devices. I love that we can lock the device so that the kids aren't able to mess with the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for elderly parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad who has mobility problems. He is 92 and does fairly well with technology. He can now change the temperature in the house without trying to get to or work the thermostat. He has vision problems and the old thermostat was very hard to see.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest 3rd Generation is all it is advertised to be. It was easy to install (seven wires) with the coding system provided. And, in only four days it had learned our basic use pattern. I would recommend this product to anyone who is replacing or upgrading their thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't Go Wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a nest thermostat since they had come out in 2011. When I sold my house they stayed with the new owner which helped with the sale. Well since buying my new house the Nest was one of my first purchase's very pleased to have them up and running again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent once up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest appears to be working well now, although it wasn't easy to get up and running due to wiring issues. I have a new home, and the wiring matched up with what nest indicated would be a match. Initially, it would set up, but then the battery drains, so it stopped working. We had to spend a lot of time in the attic with the wiring and actually consult our HVAC guys to come out and finish the job..... once up and running it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 early version nests and bought this for a friend. I must say I like it much better, especially the ability to add a temp sensor in another room to better balance the overall zone . Still easy to install and had her do most of it so kudos to all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is a must have. I got it at Best Buy for a discounted price and it works great. The installation was easy set up. I now save on my electric bill. Amazing look and it is just wonderful that you can change the settings when not at home. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Self-Managing Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great in my home. It runs the fan to circulate air on a regular basis while using less energy to heat and cool the home. The Nest also recognizes my patterns and adjusts the temperature when I am around the house and when I am away. Great way to reduce energy costs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Very premium quality. Ease of use and easy installation

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great thermostat with many options which helps controlling it. Another great thing is having the app which you can control it from anywhere. I do recommend the sensors they will help because one part of the house maybe cold and others hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy (Energy-saving?) wireless WiFi Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I like it. Very complicated to operate so I'm not sure I'm getting the full use out of it. A little confusing too. I love the remote access and it pair with remote temp sensors with is very helpful.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Sundy. Thanks for sharing your review about your Nest Learning Thermostat. We’re glad to hear that you like the device. We appreciate your feedback and have taken note of it. The Nest Learning Thermostat uses self-programming technology to learn as you heat, calculating what times of the day you prefer it to be warmer or cooler. Visit this link to learn more: https://support.google.com/googlenest/answer/9247510

      If you have additional inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works perfectly with my google home system!! Also works great while away from home with the app!! We vacation in the winter often and don’t have anyone to rely on to make sure our home is warm enough to insure our pipes don’t freeze up while away!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am very happy with my Nest Thermostat! I can’t really utilize the learning capabilities because I am always home but I am looking forward to maximizing the product soon. It works seamlessly with mynest hub.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item will hopefully help save energy during the summer while I'm away, but the best feature that I have used so far it the app. If I get too warm during the night or too cold in the morning I can simply use my phone to adjust the temp without getting out of bed. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SUPER THERMOSTAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat has been a great addition to my home. It was simple to install, less than half an hour. The feature of the thermostat following your movements around the house really works. I enjoy the way it saves energy when you are not around; the away feature is a real saver.

    I would recommend this to a friend