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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very clean design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this thermostat for the esthetic of it because it looks very nice and clean my only issue is it always changes the tempeture when you leave the house even when u turn that feature off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Having a nest is a game changer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget having to walk across the house if you forget to turn down the thermostat before bed! It only took a few days for the thermostat to start learning our preferences. Very happy with the decision to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was Leary about spending $200 on a thermostat, but this device is actually worth it. It learned my family's habits and now I barely have to touch it. I check from work to see what temp it is and it's almost always what I normally set it at. I'd buy another in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Saves Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. I have two homes and this saves money by leaving it on eco. When I go from one home to another I can turn up the heat from one hour away. It works well with google home. It handles power outages well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband & I sinked it up to our iphones. Now we can control the temp when we are away & it automatically adjusts after it recognizes your routine. You can also manually adjust it to specific days (like weekends when you don't need to have it on energy save mode).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST THERMOSTAT EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST THERMOSTAT WE HAVE EVER HAD INSTALLED--WORKS GREAT ADAPTS TO WHAT YOU LIKE TEMPERATURE WISE--THE VOICE ACTIVATION IS A REAL PLUS FOR MY HANDICAPPED WIFE-- WE JUST LOVE IT--GET THE NEST

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a great price. This is the best thermostat in the market, works and looks beautiful. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If your tech savvy you will love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised plus more like learning patterns and detailed usage. With the app you can take control. I also installed myself. I have wiring experience. Instructions were detailed and presented well in the box. I really like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very convenient, improved temperature control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a relatively small apartment and have not seen a huge reduction in my bill after switching to the Nest. However, the Nest does make it much easier to set and maintain a comfortable temperature than the analog thermostat that it replaced. It's also a comfort to me to be able to log into the app remotely and make sure that my apartment is being kept at a temperature that is comfortable for my pets at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy process to buy at Best Buy and stag was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been up for a few weeks and has started to learn our patterns. It's easy to use and seems to keep temperature very steady. Hoping that my electric bill will start coming down but have not had it long enough to see any results yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat, saves money, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this was a good purchase for my family as it does show us monthly summary reports on energy saved of "Leafs" earned. Also, I was very impressed with how simple the install was. I have since purchased other NEST products to have them all connect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Nest customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a nest thermostat. The product was faulty out of the box. I spent $80 for a certified tech to diagnose that my HVAC was perfect but that the nest product backplate was faulty. (The tech also stated this is a common problem with nest). I called nest customer service and the tech was condescending on teaching me how corporations regulations work and he could do nothing. I had all the paperwork to email to him but he insisted he could do nothing. I then explained I'd leave a review on the product and how he handled it by not reaching a compromise of some sort. I will be returning the 2nd nest product I had to purchase. All in all, I'm sure the product works great when it works but I hope you never need to use the customer service. The tech Mike was VERY unhelpful and even asked me if I worked for a company and I understood my regulations at work. What a rude guy. I told him I hoped that his company was recording this conversation. I'm sure they'll be talking to him on how the real world operates. #clueless. I will be posting this unfortunate experience on other websites as well. Hope this helps you decide what product is best for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It lets me control it from anywhere. The scheduling is nice as well, but someone is always home at my house all day so it doesn’t do me much good to be energy efficient in that manner. If you love new tech, I highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Easy installation. - Easy setup. - Works as advertised. - Enables energy rebates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Looks good, works great. Still waiting to see how well the learning function works.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Saves on energy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able leave the house and have the furnace or air to turn off automatically. It is nice to turn the heat on before I get home from a vacation. It was challenging to set up with my two stage furnace. I had to call for help. The tech help was very knowledgeable. Make sure you take a picture when removing the old thermostat in order to help get the wires in the correct places.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my new thermostat. I couldn’t believe I was actually able to install it myself! It works great and is user friendly. I love being able to adjust the temperature without getting out of bed at night!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    I dont doubt it works great, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing everything both the website and directions told me to do multiple times, the system just wasn’t compatible with my heating system even thought it said it was. I do not knock the Nest itself, just wasn’t compatible for me. Would have loved if it was.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a coupon for 75 dollars off from my gas company so I couldn’t pass on that deal. It works great. Having the ability to turn on the heater or A/C from my work so the house is the perfect temperature when I get home is worth every penny.

    I would recommend this to a friend