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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very easy. Thought I would need to use the common wire, but turned out I didn’t need to at all. Just charged the unit until it was fully charged and hooked it up. Setup was simple and easy and being able to control the unit with Alexa or with the nest app is wonderful. My parents love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation, Remote control

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest products are so easy to install, set up, and use that I almost forget they’re there. I only have a heater (most homes in my area don’t have A/C), but I would recommend this for anyone looking to automate. I like the Nest over its competitors because of the way it looks too, but the automations and remote control-ability is awesome and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Installation

    Rated 5 out of 5 stars

    simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward to install. Looks great. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love having intelligence behind my thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, to replace our old programmable thermostat, and I'm glad I made the change. The programmable thermostat was cumbersome to change the programming, and not very responsive to touches. With the Nest thermostat, the navigation is much easier, and intuitive. I can also pull out my phone, and easily make adjustments, even if I'm not at home. Some of the additional features I like: - It also has the ability to learn your habits, and eventually, it will create it's own schedule (if you allow it, in the settings) - It has a proximity sensor, so the screen goes dark, when you aren't near, but as you approach, it changes the amount of details, displayed - You can set it to display other items, instead of the current temp. For instance, we have it set to show the current temp outside, which also shows the weather predictions, for the rest of the day, as you get closer Installation was just as easy as any other thermostat. If anything, it was a little easier, since it uses spring loaded terminals, rather than wrapping the wires around a screw. My only complaint is that I would like the screen to be touch controlled, rather than dial the outer ring to an option, then 'click' the front face, by pushing it in. Not a big deal though, since I have all the same options, through the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Installation

    Rated 5 out of 5 stars

    Looks Flawless and super easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatiful product, easy install, they try to sell you professional installation; only need that if you know nothing about electrical. Just YouTube it and follow the instructions. MAKE SURE YOU TAKE A PIC OF OUR PRE-EXISTING PREVIOUS THERMOSTAT or you may be sorry; for the money, nothing like it out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Nest Smart Thermostat for several months now, and I have to say, it's a game changer for home comfort and energy efficiency. The Nest Thermostat is a smart thermostat that learns your preferred temperatures and schedule, and it can adjust your home's heating and cooling accordingly. One of the best things about the Nest Thermostat is that it's very easy to use. The device has a simple interface that makes it easy to adjust the temperature, set schedules, and access other settings. It's also very easy to install, and the Nest app makes it easy to customize your settings and manage your device. The Nest Thermostat also comes with a range of advanced features that can help you save money on your energy bills

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older thermostat with the Nest. Looks beautiful to me. Was very easy to install and set up following the instructions and using the supplied components. Even came with a nifty screw driver. I love the wifi features of this device and the ability to check status and control climate remotely. Also like the fact that I was able to easily integrate this to my home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Works on Hydro baseboard but Option not listed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3. Easy to install. I have hydro baseboard (doesn't have the option when setting up on face or app so I selected radiators). The instructions says Doesn't support electric baseboard. My 1st one is connected to heat and central ac (jas a common wire) the other 2 are connected to heat only (no common wire). I like the option to control from anywhere. I dont like the google app i prefer the nest app (better interface & more options)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this for me for my birthday, I am so in love with it! It is easy to use and looks really techy. I can control my temperature and turn off from my phone whether I am at work or just up in my room and ready to go to bed. It is great if you leave your house forgetting to turn the air off! Highly recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest thermostat ever to install and use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a person who usually takes the time to review products even though I depend on the reviews to buy my items. I'm sort of ashamed to admit that. That being said, I felt that I must review this product. I have installed at least five thermostats previously in varying places and this was by far the easiest. Not only was there a place to go online to ensure the compatibility of my system but there were numerous videos and instructions to follow should I need them. I didn't need anything but the instructions packaged in the box. A smooth setup followed by immediate connection to my wireless and app on iPhone. I've been using it over a month now and I know it has saved me energy already. I am waiting for the next electric bill to truly show usage as I just bought my house. I no longer forget to turn my thermostat up or down when I leave because I now have Nest...and it has learned my habits already. It has a ton of settings but it walks you through it all step by step and it is compatible with security cameras and other things if needed. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nest thermostat continues to improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous generation Nest thermostat installed in the house we sold. We liked it so much we decided to put one in our new house. The physical installation was very easy. They have a pre-installation checklist at the Nest website that will tell you whether the Nest is compatible with your HVAC system (you have to know the terminals in your old thermostat that are used). That will save you a purchase/return for incompatibility issues. One difference in the physical installation of the third generation Nest is they include an optional, white plastic cover plate to cover mounting holes left by the replaced thermostat. The setup of the thermostat was also straight forward. The only confusion I had was when I installed the app on my smart phone. The app was asking the same question the thermostat had asked during its setup, so I thought the app was trying to setup the thermostat a second time. So I cancel the app setup questions. Even though the app looked like it was set up, it wasn't. Eventually I went through the app's questions, finding the app was just pairing with the thermostat, not setting it up again. After less than a week of manually setting the temperature we wanted at various times, the Nest learned the pattern and adjusted the temperature automatically. We like the increased functionality of the third generation Nest thermostat. It's well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    handy Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best looking Smart Thermostat in the market today . easy to install and setup . the whole thing took less than 30 mins to replace the previous thermostat and then install and configure this one . Rebate from Xcel energy was quick . App works very well on tablets , desktop and my Android watch . easy to operate and very bright and easy to read from across the room

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Remote control

    Rated 5 out of 5 stars

    Exactly What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why didn’t I buy this sooner?! It is exactly what I needed. I was tired of walking to the thermostat to change the temperature throughout the day. It is also convenient that I can control the temperature when away from home as well. The aesthetic look is also appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent HVAC Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Nest Learning Thermostat 3rd generation for about 5 weeks now. It was a cinch to hookup to my HVAC system and get connected to my home WiFi and creating my Nest account went without a hitch too. It's been working fine for the 5 weeks I've had it and would recommend this to anyone looking to add to their smart home setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Google Nest Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never happy with the Honeywell Lyric that was in my house. It was not very user friendly. The Google Nest is a great upgrade. Easy to operate, the app works great, and it is much more appealing. It was so easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Hard to improve on this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a nest thermostat for years now. This purchase was for a new house being built so wanted to stay with what is tried and true. Easy to install and control via the app . Seamlessly connects to all of my nest/google apps and devices. I still think it is the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Simple to install and operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. The display is very easy to read it looks great. The thermostat is so easy to operate and install! The wifi functionality is great. It also qualified for a $75 focus on energy rebate. Furnace guy wanted $370 just to install a regular programmable thermostat, so at $175 all in cost after rebate, I feel like it's a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Saving me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the app on my phone, I am out of the country right now for 6 months and I can see how my house sitter is using the ac.. I like the monthly reports. I am looking forward to that lower power bill, I do level pay so I do not check it month to month. I have had no problems. Installation was easy. I had someone do it, but I could have done it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is really easy and simple to use. Learning process works well. It looks great on the wall. The app is easy to use and simple to figure out if you've never used one before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent and reliable product with good functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few friends that have this product and have been interested in it for quite a while. I finally found a good excuse to buy it. Just because. The install was pretty strait forward. They gave you some face plates to cover older rectangular style plates you may have had. in my case I will use the rectangular plate until I get the time to paint the wall to hide it. I have a separate theater room that does not have a fan. I use the AC fan to keep the room cool. It is nice to just open up the app and change the temp or turn on the fan whenever I want. The fan has a timer function which is great because sometimes I would forget to turn the fan off and it would run all night long. The software is very focused on efficiency and a good amount of thought was put into the functions. Exceeded my expectations.

    I would recommend this to a friend