Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something that did not need C Wire, found this. Very convenient, now I get to control my temperature from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best investment of 2020

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I've made! This product is for a second home in an arid state. We can monitor the internal temperature of the house and can turn on the air conditioner if it gets too hot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saved money and easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install as long as you're not colorblind. Also gives an onscreen troubleshooter in case you have a loose wire or something. It saves us a lot of energy by using our phones to tell if we are home and automatically lower temps when we are away

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A great replacement for my thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my existing thermostat still worked, I saw advantages to having a thermostat that I could control from my phone and allowed me ro monitor the temperature when away from home! Nest has a great reputation which made my decision to buy easier!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from gen 2 and this new version is far more sensitive and the new screen is quite viewable from across the room! The ability to pair with a separate thermostat is very helpful to getting the temperature control just right.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Good Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Easy to use and aesthetically pleasing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best upgrade to our house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best tech upgrade to our house we’ve made yet. Easy to use and the app is super convenient. Have really cut down on our power bill since we’ve installed this and have been using it for about a year now if not longer.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Nest for over a year and we love them. We have a split unit, so we had to purchase two Nest. It’s so nice to be able to schedule the heater when to come on in the morning. Also, you can control each Nest with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up, love the slick design. Love the eco friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tool to control HVAC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for all three floors at my house. I love that you can control all systems from the iPhone App. This tool also connects to the security camera feature. This helps me monitor when I'm away. My electricity bills have also dropped dramatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't speak to ease of install, as we just had our electrician install it. I love that it is easy to use for our kids as well, and shows weather. I'm still watching it to see if it "learns" our behavior and starts adjusting temperature automatically. Still too early to tell. The phone app to control it seems fine, but nothing special. I'll be looking to see how far away I can get from home and still control it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Thermostat

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always dreamed of being able to adjust the thermostat from my bed. I'm so thankful for this technology it learned my patterns and it goes into eco mood when I leave and turn back up when I return home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product because we needed a new thermostat but had no idea how much we'd end up loving it. So many great features such as learning your schedule at home to adjust accordingly and noticing when no one is home to change to eco-mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as expected but also has some surprises. I am impressed by the ease with which the Amazon Echo works with this product. Allows for changing between heater and AC while no where near the Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit, love the price...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great unit since the purchase, it was a breeze to install which I did myself and integrate it into my new home alarm system. I have already recommended it to friends that have the same interest in products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Realy easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. I replaced two perfectly good programmable thermostats so I was nervous I was wasting $$$$. I'm impressed. Well built. Great packaging. Easy to set up. App works great. I even got a $100 rebate from my gas company. I highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so Impressive. There are some that are larger but too much. All I need is it to illuminate upon my approach and still can be set to show weather or etc. I like the stainless one the best . Even my electrician was impressed while installing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two nests in my home and they both have learned within a matter of a day the style we like the temp to be at our home. It was also really easy to set on the phone was it was installed by a professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product, messy app install

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works wonderfully……..when you can finally navigate the two apps required to operate and set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Much better than our traditional thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I picked this thermostat up when we were installing Smart Home Alexa. This has been turned out to be and easy way to control temperature with voice, and works so much better compared to our traditional thermostat. Would highly recommend.

    I would recommend this to a friend