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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and get set up. Really like being able to control it through the Nest app with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really does help to save on electric bill and love the eco setting. I also like that I can control it from my phone I don't have to walk upstairs to turn the air up or down. Installation was easy and instructions were very easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to Install and Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy operation, great savings on heating and cooling. This is the second Nest thermostat I have bought. Now I can control both thermostats in my house remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd NEST Learning Thermostat. We had trouble with the first one, but believe it was our wiring. Both were easy to connect and schedule. The thermostat is easily controlled from the APP.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy smart Home product for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this item, it has drastically saved me money. I have had the item for 2 months now and each month, the item slowly pays for itself. You're getting paid back little by little. I like the conviennece of being able to control my home from anywhere that I am.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use once you learn that app really help with controlling temperatures drop the case after setting schedule literally set it and forget it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great to program the temperature throughout the house. Use the app for better assistance and if possible buy the google sensors if you only have one thermostat for the whole house like we do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases. Now I am glad my thermostat broke. Easy to install. Works well. Although the better price was through National Grid, BB doesn't price match to them, so shop around folks.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was suggested by an ac tech. I have to say the convenience of having this on an app is, hands down, awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new nest, it was easy to install and setup. I was able to get it up and running in less than 30 minutes. The app feature is great, especially during these hot summer months. I'm looking forward to hopefully seeing the savings on my electric bill soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain to setup but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to set up my 4 wire thermostat using the online utility. I called Nest support and the support specialist was very apologetic and helpful but was unable to resolve my issue after more than an hour of effort. He finally concluded that it was bad and sent me a replacement. This time I called a Nest recommended technician to install it. He initially had the exact same problem I did. I told him it was a heat pump, so he wired it differently than the instructions and it worked. When I was ready to install the second one, I looked at what he did, combined with what I found online, and successfully installed the 5-wire thermostat myself. After surviving that struggle I am now happy to report that they both work very nicely and I have received my rebates from the power company.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Neat thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and I liked that it came with a cover plate large enough to cover the area from the old thermostat. It learns well and works even better with the more input that you provide. I don't have any other "connected" devices, but am interested in getting some. I don't know how the Nest can monitor heating and cooling differently based on which room is occupied without having a multi-zone system though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product that is so convenient to use. We can set the temperature and it learns our habits. We love it. It evens sends a notification when it’s time to change the filter. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest - great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. Easy to use and understand. App is simple. The learning nest is not really necessary if you will mostly have it on a schedule. Standard nest is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Way to go Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Thermostat to help me better control my A/C and utility bill. What I discovered was a easy system to use and control on the go. It’s so smart it learned my patterns and started adjusting the Temperature for me. It can understand when you’re gone and set things up for that. The app is simple and it also works with all my Nest products. I’m sold on Nest!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    There is nothing negative about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing negative about it. Just have to get used to it. It’s called “learning thermostat”. You can let it learn of your pattern or have under your full control, locally or remotely through your cell phone!!! Nice product!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest learning thermostat is the way to go! It learns your usual settings in a short amount of time, and makes a noticeable impact on utility bills. I can control temperature settings from anywhere! I highly recommend it to others!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews, I finally settle on the Nest 3. Simple installation and set up. Has learned my family's routine and changes temp based upon it. Love the fact I can turn the temp up when driving home from vacation so it's nice and warm when we get there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Important part of a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with the Nest Thermostat. With it I can review its settings and usage throughout the day. It was easy to install and very easy to use plus I got a rebate. It is less complex than the model that came with my home and that makes me happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price, excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went on an usual sale and bought it immediately. Allows easy access and control for my second home, which I cannot always be there. Easy display and lights up when you are nearby. Highly recommend and also be sure to get your local utility rebate!

    I would recommend this to a friend