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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great with Alexa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use this thermostat with our Alexa ... it makes it easy to change & check in on the temp in our home. We haven't really used the "Learning" features of this product yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks great, performs even better!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and straightforward, even without reading the instructions. Very intuitive. I love the feature, that you go by and the thermostat senses you and the display turns on and shows the stats. Waiting for all the upgrades in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is a must have in every home. Being able to control your homes temp from anywhere is an amazing thing. This one addition to your smart home will make you want to make everything in your home smart.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the thermostat is easy to use, it helps save money on natural gas. However, the installation is another story. The support website does not mention that for some old HVAC system you don't need to connect a C wire to this Nest Learning Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great simple "Smart" Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd and 3rd Nest smart thermostat. These are great if you want a "smart" thermostat but don't need a ton of fancy customizations. Install was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old beat up thermostat in our condo and it just wasn’t cutting it any more. After researching different types of smart thermostats, this one came out on top for us and we have been very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions made it a straight forward install, and it even comes with a compact screwdriver. Provides options for installing on a plate or simply as the dial. Super easy to set up on WiFi and to actually use. Even my wife loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and has a lot of functions ordinary ones don’t. It is also compatible with the rest of my smarthome, so I can control the AC on the go or with voice control. I have, however, encountered a few issues that prevent a 5 star review. First, it has not saved me any money on electricity, and I have had the product for a year now. This may be due to the fact that I already had good habits of turning my AC up when I left. Second, Amazon Alexa can not always connect to the Nest to control. Sometimes, the “Alexa” just can’t understand me, which is not Nest’s fault, but other times it cannot find it due to connectivity problems. I am very tech savy, so this was not an installation flaw on my part. Third, Nest automatically turns off for away mode based off lack of movement in the house. This means if I don’t go into my laundry room, it just kicks off. I have woken up in a pool of sweat a few times as a result. I really wish Nest was smart enough to sense my smartphone’s presense like some other products. Overall, I still enjoy this product more than many I have purchased, but in 2 or 3 years, I believe there will be a significantly better product on the market that may make me wish I waited to upgrade. For now, though, this is the best thermostat I know about (though I admittedly have not looked at the ones that came out in the last year).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have Digital thermometer and

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of google smart home products I have several products this one is my favorite.User friendly and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice thermo unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were good. Our house was built in 2002 part Natural Gas part Electric. Just followed step by step, my son & I installed the new thermostat, did light touch up paint where the old thermo was before the new one went in. And everything is just fine, and I'm not an A/C man nor an electrician.. Got the Nest app on our phones an set everything. We will see in time IF it save us any $$.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expensive ... Brilliant Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't make a habit of dropping over $200 on a Thermostat ... but after getting my first Nest Thermostat for the downstairs ... and seeing how well it worked and the high quality build ... I bought a second Nest for the upstairs bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had long enough to assess energy savings, but so far seems to be doing its job. Easy installation and relatively easy to set up. If you buy it get the temp sensors for other rooms. Ability to target has been a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, easy to configure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy out of the box, and using the app lets you see videos of installation easily on a mobile device. Setup is close to automatic, and making changes is easy to do from the app or the Web.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product Reliable and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the features but allows you to control temps. Won’t make you stick to a schedule if you don’t want and won’t tell you what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thermostat has worked excellently and paired well with the rest of my Google devices. Hopefully as it continues to learn my setting-patterns, it will be less manual.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE our new Nest Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the BEST buys we have made! Using it in conjunction with the Google Home and Google Mini, we don't have to constantly get up to check the thermostat to see what it is set on and why it is too hot or too cold in the house!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    While I do love the concept...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ac is currently not working after installing my Nest only two months ago... I've read online in different forums about other people experiencing the same problem as me, almost as if this unit fries the connector which tells your ac to turn on/off. My power bill was double the usual this month as I discovered this issue. Will be troubleshooting with Nest. Recommend professional install...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Initial review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work and was easy to install. I could use better feedback via the app as to its progress in optimizing schedule. Connection via wifi to Google Home is somewhat less than optimal. I can tell it to change temperature but it didn't recognize my command to set to "Away" when we left he house. It recognized both phones leaving the house one time but not another.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been out of town for 3 weeks, and turned off the thermostat when we left. when we boarded the plane to come home we turned on the system and the house was cool when we arrived home. Best purchase made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to start setting up a smart home. Easy to install and easy to operate. Love that you can set it and forget about it. No need to constantly change temperature settings in your house.

    I would recommend this to a friend