Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 12,079 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stylist and smart but ...

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's stylish and looks good on the wall. It claims to be smart and can adjust the temperature in the room, however, I always feel the temperature to be lower than I wanted, although I adjust manually every day, it still sets the temperature low.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Phoebe, thanks for sharing your insights. We're glad to hear that you liked the stylish look of your Nest Learning Thermostat. We understand your concern about the lower temperature reading, and the first thing we recommend is to start by checking the location of the thermostat, as it may impact the accurate temperature reading. Here are a couple of troubleshooting steps to help isolate the issue further, as well as identifying that the thermostat is not impacted by external factors:
      - Restart the thermostat by pressing the display until it shows a black screen and wait until it's back up and running. A restart should be sufficient to re-calibrate them and show an accurate value.
      - Check if the Sunblock feature is on or off. Open Nest App > Select the thermostat > Tap Settings > Look for Nest Sense > Turn off/on Sunblock
      - Nest Thermostats in the U.S. and Canada are typically installed on a wall. Check for proximity of the thermostat to: air vents / electrical outlets / appliances / plumbing (hot water pipes) / warm air in the wall behind the thermostat. This may also affect the reading for the temperature.
      - Some wireless access points cause the Nest Learning Thermostat’s wifi chip to overheat, which affects the thermostat’s detected ambient temperature. We suggest disconnecting the network for 24 hours, and monitoring the temperature.

      Different brands of thermostats and thermometers have different ways of measuring and reading the ambient temperature. Normally, a temperature difference of 1-2°F can be negligible, but if it is greater than that, and should the steps we highlighted not identify the issue, then we may need to have a look at what may be causing it and work on improving your experience. Please feel free to reach out to us by visiting here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Google Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accurate temperature readings and settings. Love the look and how modern it is. It’s so easy with Google App.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it would be difficult to set up, but the process was actually really easy! It walks you through everything. I LOVE the fact I can control it from anywhere to save energy and money. Definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very Useful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely one the best products I have recently shopped. I was comparing multiple other thermostats and bought this, It really is a helpful in many ways. Specially controlling the temperature thru voice assistance is a best part of it. It also looks pretty on the wall. I strongly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Money well spent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this purchase. Product seems to work as advertised, Helps ensure pets are comfortable throughout the day as temperatures change.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband and I recently bought a house, and we decided to buy Google Nest. We love everything about it so far. However, we did have a little issue installing it. But with a little help from a friend, everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest is best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product learns quickly, connects and sets up easily, is well made, easy to install and it just plain works. I already am saving money and if I forget and want an adjustment it hasn't already made, wireless access and the app makes it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband along with a google home. It was easy to install, easy to program, and enjoyable to use. We say, "hey google! Set the heat to 73". Neither of us have to get up. Great product when u are tired after work.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great investment. Nice features!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new thermostat! I especially found the range feature super convenient during the transition between winter and spring. Our house was never too cold or too hot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The alexa connection sold me. Works well, installed it in 15 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Modern design Easy to use Helps reduce electricity use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many useful improvements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest and I can tell there at many more improvements, including the access to 5g Wi-Fi within my network. The software is much faster as well as the installation. The weather feature is excellent and display is brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    NEST is a winner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best home purchases we have made. Adding this Nest for our second story has made a big improvement in our temperature control and the cost related to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thermostat is Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchase I have ever mad in my live because I can controlled it with my phone and the other great thing is that as soon you leave your house the thermostat it shuts down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great love it works as intended dont over think this buy it u wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Easy to set up Worth the money Make sure to have them install by a professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed technology update

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered 2 of these for the master bedroom and the living room. They work great and was easy to install. Totally about an hour to install both devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very easy to undetstand and use. A very straightforward device and easily accessible via your mobile phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the best

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat! I love that I can use my phone to adjust the temperature and that it learns my preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it, quality product and easy installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd generation thermostat is an easy to install high quality piece of technology. An amazing product that gives you complete control of managing your interior climate while helping you to control your energy expenditure.

    I would recommend this to a friend