Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Accesible from anywhere!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I love how I can access through my phone from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moving into the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and her family. Sent them all the information on the many things that the nest does. They have been wanting one and reading up on the nest I know they will be excited to put in in their home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy temp control...

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this, had a wire issue, called the support line... sent a pic of the set up and they quickly told me which wires to use, works great, using the app with the security and cameras...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    the best Jerry, the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down the best smart thermo on the market, I use them at all my rentals. so easy to manage from a single g home app. pick one up and save money on electric!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but No Hold feature

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes developers are out of touch with reality and live in a closet. This is a great Thermostat with some great features and one annoying flaw. There have been 3 generations and countless software updates, but for some reason they refuse to add a real temperature Hold feature. The only way to "Hold" the temperature if you set up you own schedule is delete your manual schedule. The auto feature is good if you have a routine but if your schedule varies from week to week, or month to month the manual setup is better. If I have people over and they are going in and out of the house I want to set the A/C at a higher setting so my A/C is not constantly running. If you set a new temp it will change at the next scheduled temperature time. The room sensors are also great however you can not adjust the time windows for morning , midday, and Night. I've owned this product (1st and 2nd Gen) for 7 years the Purchase date is the most recent purchase the 3rd gen which incorporates the Sensors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Google Nest learning Smart Wifi Thermostat

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest learning smart WIFI thermostat was a fairly easy install. Its design is so sleek. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a previous nest at my old house and loved it. Bought this and had to return it since it did not have enough ports for aux devices like humidifier. Like it for basic setups but not complex systems

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good overall product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the thermostat from my phone when I know no one is home. Everyone forgets to turn air up when they leave. Home/away assist has been a hit and miss thing with me. My wife and I both have it set up but it sometimes forgets to turn up air, even after an hour of being away from the house. Otherwise a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Works as advertised, easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Love how easy it is to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Has lowered our bills because we never have to worry about forgetting to turn off the heat or AC now... Set up takes a beat, but once it's in place it's fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hassle free programming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for people that are tired of programming their thermostats and often forget to reprogram the thermostat for winter months. In AZ this is more of a problem than the rest of the country. Love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nest 3rd gen thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its sleek look and set up was soooo easy. As many reviewers mentioned, it would be nice if Nest allowed the room temperature displayed on the main screen, but it's not a deal breaker for me. Worth the price I pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keeping it cool

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy shows me what im spending in energy. Its learnef our cool and hot spells in the south!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest thermostat! It was easy to install it myself and the user interface is very intuitive. It is simple to use and works very well as it ‘learns’ our routine and automates our HVAC

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my thermostat so I went with this one, couldn't be happier. Being able to control my settings while no one is home all on my phone is so convent. Well worth it and will help you save energy and money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelente product.. i have bought 3, using them at the office

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest thermostat

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control thermostat remotely . Never need to come home to a hot house in the summer months.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Purchased replacement item when battery quit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great with Alexa!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. All i have to say is "Alexa change the thermostat to 72" and its done. No more walking downstairs to change the heat settings. I also received a rebate from BGE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life Simpler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install... I have below negative skills at being handy around the house. I installed it in under 30 minutes. Easy to use and learn... It actually does the learning for me! Will be adding other nest products as well

    I would recommend this to a friend