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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 12,079 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! I think it is making our heating and air run more efficiently! It will show you how long your system was used the day before! Very easy to install too!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat should be a staple product in any home. The ability to raise and lower the temp in your house from your smart phone is both convenient and saves money. It was easy and inexpensive to have installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy’s installation contractor unqualified!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent to my home to install it, would not install it, said because of #of wires, which by the way was same # in my other home when I had the same thermostat installed by a different contractor for Best Buy, With no problem. Therefore, I HAD TO PAY an HVAC COMPANY to install it without having to do anything special with the wires! Best Buy in Vero Beach Florida, where I purchased this thermostat, need to hire qualified people to install these thermostats! The contractor in Florida did not know how to install it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from being a sharp looking thermostat and a great investment for your home, we also noticed a sizable reduction in energy consumption the first month after installation. Plus many other useful features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best smart thermostat out there on the market. this thermostat can learn your schedule within 30 days or you can manually change it however you'd like. It also helps save money on your bill.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my Nest for a little over a month now and love having remote access to control the temperature in my home. It took me 8 minutes to install and program. I anticipate a significant savings this month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Be smart save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with the purchase of the nest thermostat. Easy to install, easy to set up, easy to link to your phone. It will help you lower your heating bill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. easy to operate. can turn on before getting home to cool house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easy to install and very practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this learning thermostat! 3 days after installed, it was already scheduling the temperatures as per our preference. It has a very nice look also.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Significant upgrade over old thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to give me more control over the temperature in a renovation we’re working on. Already has made a huge difference in the electric bill. Awesome, and totally worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, easy to install and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, was easy to install and set up. Still learning my schedule but definitely great potential

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why didn’t I get this sooner?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device that everyone should have in their home. It’s so easy to use and not very difficult to install. It’s very reliable and adjusting the temp using the mobile app is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest Thermostat. It learns your temperature behaviors. The app makes it simple to control your home temp, raising it when you’re gone and lowering it prior to coming back. It saves us money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works pretty well—until it doesn’t. I’ve got it set up to come on at 7 am and go off at 9 pm, which it does—most of the time. Every now and then it doesn’t. It’s easy to fix with the app on my phone to manually turn on the heat, but it seems like it should turn on just like it did yesterday. The Best Buy technician didn’t know how to set it up to do what I wanted, so that was frustrating. The thermostat comes with a screwdriver set to aid in installation. The technician was going to keep that until I made a passing comment about how useful it would be at that size. Then he “offered” it to me. It’s mine…came in the box…he should be making sure I received it. I’d do like how easy it is to adjust the temperature from the app, for example when I forget to turn the heat down when I’m away from home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your review. We're sorry to learn that you're experiencing some difficulties with your Nest Learning Thermostat when it comes to setting up a schedule. We'd recommend that you reach out to our support specialists so we can provide you with troubleshooting steps that may improve your experience with setting the schedule of your thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it professionally installed to avoid any mistakes. So far no issues. I feel my ac runs less and my home is easier to monitor and keep cool, even when I’m not home. Works great with Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat and couldn't be happier. Even without the rebate from my gas company, it will pay for itself by next spring in savings. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, comes with all tools necessary, including the screwdriver. Easy to follow instructions. Added to my app with the Nest cameras, really like being able to control everything from one place.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and set up. I love being able to turn on the AC or fan using my phone from my upstairs office or while laying in bed in the middle of the night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for keeping electricity and gas costs low. Detects when I’m not home and auto adjusts. Then learns my habits to adjust again just before I get home. Great product!!!

    I would recommend this to a friend