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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Love it and it’s super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like this thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the nest thermostat is great. I just bought it about a month ago, so I can’t see any savings yet, but I think it will do as it’s supposed to do. Works great on the app! Definitely a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This's thing is amazing! There is nothing bad about it. Good customer service and support. Good savings on my gas bill. Good looking on my wall. This thing knows when I am home and when I am away. It's the future.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. My house is always set as the perfect temperature and it’s saved me lots of money in my monthly electric bill. Worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, works as advertised. Was able to lock my kids out which is what I was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great useful it collaborates with actual outside weather and yourself to adjust temperatures for your best confort and you can control it from anywhere as long it’s connected to wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! My previous thermostat stopped connecting to wifi so I purchased another,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought G2 and had a bad base plate, but the customer support was fabulous and I received a new on in 2 days that fixed my problem. I love the product and would recommend to anyone else. Very easy to install and learn.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Classy smart thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and setup... enjoy being able to adjust remotely and looks great... still gauging if energy saving mode is working well but overall would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Remote management, scheduling and monthly recap are all awesome I just wish they’d partner with bigger rebates with electric companies!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already installed one at my house. I purchased this one as a gift for my parents. Installation is easy and has videos to follow. Just check to verify compatibility with your system before purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Energy saving

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite feature is that when you leave the house the thermostat will know because is connected with your phone and it will adjust the temperature to ECO

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two Nests in My House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my 15 year old system. It was easy to install; took minutes. The learn mode helps save money. This is my second nest in the house and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, this is one of the best and easiest thermostats to use and install. Regards of spinning the dial or using the app, it's very responsive and intuitive. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very helpful and intuitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install on the wall, set up in the home. It's eco mode is also very cool, it automatically turns off the system to power saving temperatures when I leave the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Cool Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea Great product. Works well and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. All the instructions are given and are very accurate. I had no problem installing in about 15 mins. It is east]y to control via iPhone or iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest I bought, this is for a home I renewed. It is very easy to install and to configure. I like the convenience to change the temperature setting using the phone or talking to Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System Once Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Nest systems, but there are some flaws and that is why I cannot give it 5 stars. First, if not connected by the C-wire which is very important because otherwise you will need to change batteries and something else as I was told by the installers from best buy and they do not do that. You must get an H-Vac person to do that install which is why we went with the google nest not the ecobee which is only c-wire connected. The way to put the password is also very difficult if you have hands that don't work well, luckily I have 20 somethings with good hands and eyesight. The first generation does not work well with this one, so I will be changing them out to go together again. UGH, but the wires are there thankfully now. I do like the system as it has learned what we like i and t is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product from google and able to control the settings on the phone. I have two and never had any issues. It was professionally installed..

    I would recommend this to a friend