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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfort ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six weeks in, Nest has met all expectations. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Most Awesome Thermostat Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this thermostat in use for approximately six months. It works great with my dual fuel (electric & gas) system. I love the ability to control this thermostat remotely from my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Energy/Dollar Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, especially using your HVAC professional during routine maintenance. Easy to program and use - “self-learning feature works to set temp settings. Well worth getting - highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and using it with the app is amazing. Ability to schedule temps throughout the day, eco option for when nobody is home, saving money on heating...cannot recommend more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We head to AZ in the winters and do not know what we would do without out Nest. So easy to control and see what’s going on with our temperature with their app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great until it fails and must be replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's great. 4 stars because this is a replacement after the original failed secondary to a known wifi issue with no solution despite being known for years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MkB1. Thanks for giving us feedback and we’re glad that you find the Nest Learning Thermostat great. We’re sorry to hear about the experience you had, and we’ll share your feedback with the right team as we’re constantly looking to improve the products’ reliability, usability, and use of various features. If you find yourself in the same situation with your replacement device, please share with us your recent case number so we can have a closer investigation into this issue, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Nest Thermostat. Easy to use. I did have it professionally installed. Love the app on my phone. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart thermostat and energy saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest nest thermostat is easy to install and will save you money in the long run. Make sure to check with your energy provider to see what rebates they offer to offset some of the initial cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat. Super smart. Learned every behavior.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to install, easy to set up, and easy to use. It works with many other smart products, and it can be controlled in a variety of different ways. Many energy providers will also offer rebates.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought nest for mom’s house. Product was defective - battery dead even after charge - had to return and get a new one Installation was easy but connection has to be pushed down position vs nest 1st generation Spend hrs and hrs with customer service by phone to figure it out. Otherwise system is working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controlling our home temperature from the comfort of my bed is amazing. Equally amazing is how well the NEST works. We have (so far) saved about $700 on our heating/cooling bills (over the last 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    G Nest Themo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My programmable google thermostat is easy to use and I love that I can use my phone to change the temperature. I also like the ECO setting.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Very convenient that I can adjust the temp in my home from my phone. I can keep the heat down while I'm gone and warm up the house on my way home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest - Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device allows me to change the temperature while I am alway. I usually change the temperature when my wife is heading home. The away feature saves me money when we go away on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitated to make this purchase thinking it would be a technical install. Wasn't the case at all and benefiting from the product already. I appreciate the automatic settings which eventually get to know your habits.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product, Simplifies Connection and Usability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this modern day of greater simplicity, this product helps manage your thermostat needs in an efficient way controllable from either your smartphone or the integrated display. Great Product, simplifies your life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addition of this device to my home. It was easy to set up and has already started learning our daily routine.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Thermostat is perfect!!! Easy to manage the temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart thermostate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on saving energy device learns when home and away temperature goes into eco-mode

    I would recommend this to a friend