Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can see the temp from across the room. Easy to change temp and set up. Being able to shut off from phone is unbelievable. Don't have to worry about leaving heat or air on when no one is home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation and great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Nest thermostat and installed it in less than 10 minutes. I ran into some trouble which I had to call Nest Support and they were 100% attentive and helpful. You can call them 24/7 !

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just what we needed for temperature control.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We turn up and turn down the temperature in our home a couple of times a day; when we remember. The NEST has solved the problem for us. The temperature is changed automatically for us, right on time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup just follow the instructions, saved me 70 on my electric bill the first month.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! You can adjust the temp from your phone or from Alexa. It has a learning feature so the temperature goes up and down according to your scheudle. Love this!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to compare the NEST with the thermostat that it replaced. They both do the job but I love the ease of scheduling and remote access of the NEST. In fact I may get a 2nd unit for my upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, replaced an old out dated one with this one, easy to use. We had it professional install it we needed a extra wire for the hook up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent thermostat, but a bit buggy out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to do it all over again, I probably would have gone with the ecobee 3. Here is my story. After purchasing the thermostat from a nearby Best Buy store, I contacted Nest tech support to verify the proper connections were made. After they asked me a few questions, they direct emailed me a diagram, and it was followed to the letter, The system appeared to be working, but had a problem getting consistent cold air - the heat was also engaging when it wasn't supposed to (the outside temps were in the 90s). I called tech support, and they said the base plate that is mounted to the wall must be faulty. I was one day outside of Best Buy's return policy, so they sent me a new base plate at no charge. I still had the same problem. I had a qualified AC tech come out to the house the tell me the diagram from Nest had the wires hooked up incorrectly. I was a little disappointed this was not found on initial contact through the chat support nor on the one hour follow up phone call I had to make. I also wish it had Home Kit support through my Apple products. I would recommend to a friend, but would add a word of caution with proper connection to their system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Every day use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, set it up on your phone, tablet, or the nest itself. Screw driver comes inside the box with instructions and you can watch videos on your phone if you need more assistance. Great set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST ONE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different types of smart thermostats... but this one is so easy to install and operate especially with my google home!!!! i just love it especially how it uses the GPS with my phones

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend $250 on a thermostat but I'm glad I did. This product has some great features including the ability to lock it so the kids can't change it and the ability to adjust it from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my NEST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product! Keep your home fuel bill low with the Nest thermostat. Love the features, use of iPhone or smartphone ease of use! Great product, will save you money in your pocket!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality smart thermostat!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a Nest for a while and finally broke down and purchased one. Installation was easy for this beginner using the app. I would highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first Nest Thermostat about 1 month ago, it works so well and the customer service is fantastic. They guided me over the phone as how to get it all set up. I just bought a 2nd one for my office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Nest Learning Smart Thermostat - 3rd Generation - Stainless Steel Save energy, protect environment. Easy to install easy to use. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have (2) NEST thermostats and they have dramatically made it easier to maintain a constant temp and keep energy costs down. Sure way set up and use. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feature that allows you to change the temperature from your phone so while you are out you can get the house cool before you get home

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great addition to the first floor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a nest thermostat on the ground floor last and immediately started seeing improved control on temperature at home. Added a new one for the top floor now and hope to see more savings. Excellent buy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best and easy to use Smart Thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat is one of the best devices that you can find in the market now, specifically if you are an android user. It can do the work for you and save you some $$$ on your electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest - Learning Thermostat - 3rd Gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love it. I installed it myself by following the instructions and YouTubeing it. After two days it automatically setup it's own schedule based on the time we are home and the temperature we like!

    I would recommend this to a friend