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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 12,079 reviews
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest thermostats. This is the third one we have purchased. One quit working after three years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Router, thanks for taking the time to share your feedback, and we’re glad that you love your Nest Learning Thermostats. We’re sorry to hear that one of them stopped working, the reason why you have to purchase the third one. We can help identify the underlying issues if you can tell us more about what happened with the old unit. And if you’re willing to work with us, please visit us at your earliest convenience here and we’ll gladly help you the best we can: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat worked as advertised. It was a bit more difficult to connect the wires than I had expected.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi dlwhal, thanks for posting a review. We’re sorry to learn that there were challenges when you installed your Nest Learning Thermostat.

      For future reference, you may visit this link for some installation guidelines: https://www.youtube.com/watch?v=dHKD-9uI24I.

      We value your feedback, as we’re always working to improve our products and services. If you need help, you can call us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing our first Nest, I bought this for our 2nd thermostat upstairs. These smartly adjust the temperature in the house based on our activities and help keep our energy bill lower.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing. I keep my house at 67 and I'm glad that temperature is a energy efficient temperature. Connected to Google home and can control from there or phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Thermometer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Thermometer I ever bought. The features are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money on our electricity bill already, it’s been three weeks since we got it. Simple to use, and setup took less than 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Control your AC from your phone with an app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about convenience. Nest is easy to install, just follow their instructions at the Nest website. It pays for itself with the savings it brings. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one and I love it so I recently bought one for my parents. Helps reduce electric bill, I can control the temp with my phone or through google home. It’s awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install. I especially like the feature on the phone app that will know when you leave home and lower or raise temperature and then set to normal when you get close to home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I waited until a couple of generations have passed so that I can experience better features and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently wanted a thermostat that allow us to have more control. This is the one !... we can access it on our phones making life easier. Also notice a slight reduce in electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest from a recommendation and haven't regretted the purchase at all. It's very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    So easy to change the thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even have to leave the couch to adjust the thermostat. I can even turn the A/C down from the airport when we get home from a trip. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermometer is easy to install and user friendly. After a week of use, I bought a second thermometer for the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get out of bed or off the sofa to change temp. Get house to right temp before getting home. Save money on electric bill. This thermostat does it all with an easy to use app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from a generation 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problem with my thermostat being in the hallway because the temperature is usually cooler than the rest of the house so with the generation 2 I would just run the fan much more to get the temperature in the hallway to feel like the rest of the house. But finding out that nest came out with a temperature sensor that I could place outside the hallway I knew I had to have one. The only thing is, generation 2 did not support them. So I bought the 3rd generation to be able to use the temp sensor. Now I rarely need to run the fan because the rooms I keep the sensors in cool and heat the way I want!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Nest Learning Thermometer! It is easy to install and use! We have had some complicated thermostats before and I couldn’t use it correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't seen big electric bill savings yet, but it is supposed to learn our habits and get smarter with time. The home/away feature is great. It recognizes when we are not home based on our mobile phone location and adjusts the temperature up. When we head home, it recognizes it and begins to cool down again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought it to save money kinda did that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this to try and save money on my electric bill because of the smart features. Personally I usually keep the temperatures pretty low and my bills are never too crazy. However when I bought it and set it up I just forgot about it and my bill hasn't dropped that much but I do love it. Although my bill only went down ~10$ a month I can turn on the a/c or heater from my bed. I can turn it off if i left it on once I leave the house and after a long day if i want to come home to a hot or cold house i can do that and that feeling is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Expensive, but looks nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, though certainly overpriced for what it is. Installation would have been easier had I not had any Nest devices, as the assisted install kept failing. Otherwise, unit looks great. If it wasn't so expensive it would get 5 stars.

    I would recommend this to a friend