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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 12,079 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward and easy to install. The app walks you through it all and helps with what wire goes where. Love this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. You can save on your electric bill with this thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Does all I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat does two things that I have been looking for: Intelligently controls temperature for the house and sends a notification to me if the temperature gets too low.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small sleek and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very appealing thermostat - easy to read from a distance and love the fact it wakes up as you approach the unit. On top of getting a rebate it's a no brainer best buy (no pun intended)

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Great concept - needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two Nest learning thermostats and so wanted them to work. After 6hours of customer support, my home was deemed incompatible, due to a C wire. Home is less than 2 years old. Fan would not turn off and nest face would not charge. Nest customer service was fantastic. However, i do believe; Nest needs make some minor changes to make the unit more compatible. They offer to reimburse for the cost of a C WIRE install, with a limit of $300. Since i needed two units installed (C wire) the cost was way higher. With the price of the nest, i didnt feel the investment was worth additional costs. Was sadly disappointed and let down. If nest is offering to assist with Cwire install (up to $300), Why not upgrade the product (allow for batteries) and or add an adapter which incorporates the C wire (like ecobee). Nest can do better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from old thermostat - can monitor from anywhere and anytime on my phone app!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing . Love it .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just so owesome . I can be anywhere and check the status , lower it or set it higher right on the app. Very modern and amazing looking .. motion feature is pretty cool .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to change out and pretty easy to navigate to the setting of your choice, would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value, Easy Setup.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and easy to self assemble. Works well with the app and parents both use it endlessly...although it has made them lazy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The fact that learn behavior is fantastic. Easy to set up and to pair with Alexa and wink 2. The Nest application is friendly use. Im really happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Installation was a breeze with no customer support needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    brilliant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to use with broad capabilities! internet and remote access are fabulous!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a honeywell thermostat and went with the Nest, I love it. The app is great and it ties in to your google nest ecosystem. Simple and easy to use and install yourself as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat. Easy install. We have been using for last 2 months no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. Programming was also easy and I like that it not only hooked up to the iPhone/iPad but also to Alexa. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a fraid to install this by myself at first. I read and watch a lot of reviews and how to install this. I would recommend to check compatibility first before buying. My house had a White Rodgers manual (with mercury) thermostat. I checked my wiring first (turn the furnace/ AC first) the morning before I went to Best Buy, then checked the compatability of wiring through Nest website. Took me less than an hour to install and loving it already. Will see how much it will save us. Also, received a (free) Google Home Mini with it and they work perfectly!! Reminder to please recycle mercury-based thermostat properly. Thanks.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Absolutely great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thru the DTE rebate program, made it a good deal, love the programming and scheduling features. Wish it interfaced with my Samsung Smartthing Hub, but otherwise no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    d

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my google nest thermostats works great and love that I can control from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Instant buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing really saves me on refilling my oil tank one of the best pieces of tech I've ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best thermostat ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time using digital thermostat and love this product. now I understand why the nest hardly goes in sale. great product and ease of use.

    I would recommend this to a friend