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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, easy to install and set up. This was a replacement unit since you cannot buy replacement parts for it and google customer service was not helpful.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Panch. We’re thankful for the feedback you shared about the Nest Learning Thermostat. We understand that having an option to buy replacement parts can be ideal for you. However, we don’t recommend repairing your Nest thermostat yourself. Additionally, unauthorized repairs or modifications could cause permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. The Nest thermostat should only be repaired by Google or a Google authorized service provider. If you come across any concerns about the Nest thermostat again, we encourage you to contact customer support for assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love how easy it is to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest has lowered my heating/cooling bill. Temperatures adjust when we leave the house & I can cool down the house when I'm in route home. It's user friendly & I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home of the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite smart house gadgets. The associated app and general functionality is wonderful. It has already saved me money over the previous months electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice way to control your home temperature. It's nice to set the temperature in your home when you are on your way home. It's also nice to save energy when you are not homemade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    how about 6 stars... or 10?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe you are still looking at reviews for the Nest. You should have this in your home already. Seriously stop reading and install this now. Single-handedly this item has saved me more money than the next 2-3 things combined. It has paid for itself within 6-8 months of use and will continue to for years to come. Best feature? how about 2. Its ability to adjust the thermostat when you leave the house so it saves electricity without you knowing it. 2nd? Honey I'm hot can you turn down the AC? sure hon. I reach for my phone and with a click of an app I can adjust the AC without getting out of the comfy bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, Great Packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, Loved the fit and finish of the product. This was so easy to install. It comes with labels for your existing thermostat so you know where to attach them to the nest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to replace my old thermostat and it performed wonderfully. It was easy to program and great with its smart technology. A must-have for a smart house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for remote use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old version broke and installed 3rd gen. In no time. It fit perfectly and install complete and running in 20 minutes. Happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard that these things were great. So far it has not disappointed! There is a tin of features and it was super easy to install. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and easy to use. Great to be able to control from app on hot and cold days so you can adjust 15 minutes before coming home and save on energy bill

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Saved me some money and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did manage to save my gas and energy which amounted to about 10% a month and it’s very convenient changing the temp without having to walk to the thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present so we haven't got it installed yet. Hopefully it will take care of all our needs. Easy to add to Google Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving this gadget. It is very appealing to the eye and learns your schedule. Easy to install/set-up and use. Would definately recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and have noticed savings already! Love that I can turn the temperature down when away from the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of features we had a tech from Best Buy install it it works great he was very helpful in setting it up. Took just a few minutes to see it on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent programmable thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several 2nd generation Nests in use. The 3rd generation has been a very incremental change, and I'm very happy with all of them. Easy to install and easy to program via app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very high quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by the quality of this thermostat. Every thing was thought of including a bubble level to mount right. Even the packaging was good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth it!!! Even bought a second one for my upstairs thermostat. Really does help you save money and nice to be able to control temperature when you are not home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second thermostat as we have an upstairs and it truly is easy to use. We saw a huge decrease in our bills once we installed both of the thermostats.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Heat Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works well controlling the heat. We replaced a 45 year old thermostat.

    I would recommend this to a friend