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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched a video on how to install the thermostat before purchasing. So already have an idea what to do. Thermostat works great! Still playing with the setting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat. Had a savings on our utility bill within the first month. With the rebate and energy saving the thermostat will pay for itself in five months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I would recommend watching the at up video if you plan on installing yourself.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 3 out of 5 stars

    Looks good, but…

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] On the first one the battery went bad after about 34 years. When i opened it to replace it I noticed the original battery leaked and messed up the board. Supposedly that was a lithium battery and should not have leaked. Weird. I would not recommend this thermostat though if you have an iPhone and Apple watch. Initially Google had an app for the watch which they discontinued.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Mosrau. We're sorry to hear about your experience with using the Nest Learning Thermostat. We're focused on delivering quality products, and feedback like this helps us identify areas we can work to improve our products’ reliability and usability. Rest assured, this will reach our product team. Meanwhile, we’d like an opportunity to investigate your concerns and we encourage you to visit us at your earliest convenience for assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - love the automation. Effectively learns your patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Love that it gives you indoor humidity and outdoor temperature. Would love to get it to sync with my Amazon Echo Plus as I understood it should be able to do. Love that it can track whether one is home and lower the temperature when not home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Saving energy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Will help determine when we need ac and when we won’t. Easy to read and we can monitor our consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Super easy instructions to install and fired up right away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App functions could be a little better, and the soft plastic that covers the sensors at the bottom of the screen was a little disappointing. Other than that, the thermostat works great and offers lots of programming and customization options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our Nests for a few weeks now-- so far so good. Love that it learns our patterns and predicts. Interface is great once you figure it out. App is very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should have purchased this as soon as we added the google home to our house. This makes life a little easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to run. First 2 weeks it's already learning patterns in my AC/Heat use. Can control from my phone as well. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this in our home. It is wonderful to turn on the heat in the morning from the bed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest thermostat and it's definitely worth the price. So easy to setup and the app is easy to use and configure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to install and set up.The smart phone app works awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nest therm

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a big neat fan i have all of their products and this is their best by far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to control - from home and wherever I am in the world. Have been able to lower our heat and a/c bill

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two in our home we can control it from cellphones. Used it the other day when leaving a late dinner to warm home before we got there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So practical

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I am able to change the temperature with my Alexa and with my phone even if I am away on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome. The nest is very cool allows you to change the temperature anywhere in your house or anywhere in wherever you are at definitely a must buy .

    I would recommend this to a friend