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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 12,079 reviews
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup might be a bit of a challenge but it wasnt too bad. I love how I am able to control it via wifi.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is super easy to use, saves me money on my utilities, beautiful to look at and is very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. Works great with the app. Set the temp before you get home or from the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best product for a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 3 story home and prayed that something like this will be invented so I do not need to be going up and down to control my temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the device two weeks ago. Install was easy. Setup/configuration was simple. Software is great. I'd recommend the device to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trust in Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. When we moved into a new house, the first thing I did was replace the thermostat with Nests.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We both had to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of smart home equipment. The Best is learning us and we are learning it. Install is simple. We are saving money everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t see my self spending $250 for a thermostat but this really helps on my light bill. Smart enough and very appealing looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Nest thermostat.Just have to remember not to touch the settings.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like that it has a built in battery. This will require for you to run an additional wire to power the unit. If you dont, the unit will not last the night on a full charge. Once it runs out to battery, the AC turns off and you will have to disconnect the unit and charge it using a USB. Hey Google.. simple fix... create an adapter to be placed between the thermostat and the base that will allow batteries to be installed, or update the unit so that batteries can be installed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Miguel, thanks for taking the time to share your feedback with us. We appreciate your suggested feature, and we´re sorry to hear that you are experiencing battery drain issues with Nest Learning Thermostat.

      Nest thermostats get its power from your HVAC system’s wiring. There are cases where these wires can't deliver enough power to support the Nest thermostat's features, then they start draining the batteries and disconnect from your Wifi network. In such cases, installing a common(C) wire between your HVAC and Nest thermostats can resolve the battery drain problem. Contacting a Nest Pro technician to check your wiring and install a common (C) wire is recommended.

      We´ll make sure to pass along the details of your feedback and suggested features to our product team, since we're always on the lookout for ways we can improve our products and services. In the meantime, if you need further help, we're ready to assist you if you could visit our page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This thermostat is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell in love with this from the moment it was installed!! The thermostat is great and I love that it tells you for how long the system was on each day.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. After only a few days it learns your settings and then automatically sets them. Temp up in morning and down at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and the fact that I can control it from my phone is even better!! Great choice of thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    way easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy instructions for installing and programming. Huge upgrade from the older, non smart thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, step by step instructions on app.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It looks sleek in our recently remodeled home. The app makes it convienient to adjust the temperature in the home while away

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ever!!! It keeps track of me!! It already sets the temp at what I would normally set it at. Love this product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product, product is excellent and it's straight forward installing and it is working fine. Always good service from BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest Yo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an interesting game and or thing that you can buy from here. What an interesting game and or thing that you can buy from here. What an interesting game and or thing that you can buy from here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and I am happy I did. My energy usage has gone down and I am able to control the ac when I’m away from home.

    I would recommend this to a friend