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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    Such a smart device, must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my nest thermostat! Its was super easy to install & easy to navigate. I love how i can manage the temperature from my phone. Definitely worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat out there in terms of performance and design. Looks and feels durable and very easy to use with the Nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Cool product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go along with my nest security cameras. Had a few issues figuring out how to properly install but once in seems to be working. Looks good and easy to use once installed. Very cool I can control it from my Google nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Installation

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, easy to use, easy installation, nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Amazing piece of equipment!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works wonders! The auto learning feature is amazing! The ease of using and setting this from my phone is amazing! Super easy install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest works great, especially when you want it to cool your house before you get there. It learns pretty fast. Works decently with Amazon's Echo. Simple setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12/7/17: I have been chomping at the bit to get a Nest thermostat. I thought I would hold off and let them work out any kinks after the first generation. The black Friday sale pushed me over the threshold and I purchased a gen 3 Nest. After 3 weeks of usage: the install was very easy. I purchased the matte white. My only concern about the color is how it will hold up down the road. Will it fade or tarnish? Remains to be seen. As for the setup. It was also pretty easy. The user interface is very comparable to a smart phone. My wife and I are still trying to build up some history with it so it may learn our habits. I enjoy being able to heat/cool the house before either one of us arrive home. It is handy. The app is also fairly easy to navigate. Thus far I still feel this was a pricey purchase even at the sale price of $199. I guess I was expecting a little more wow from the product. Don't get me wrong, I knew what I was getting on paper. Maybe that is the beauty of its simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Automating HVAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! We have noticed less stress on our HVAC, since this seems to regulate the system more efficiently. Installation was easy and took 10 minutes with a screw driver and the included parts/instructions. I would definitely make sure Nest is compatible with your home wiring prior to purchasing. The included backing covers up the old unpainted wall that the previous thermostat left exposed. The aesthetics are much more appealing than our old thermostat. All controls are simple and the screen is easy to see in light or dark. I am eager to see how much this will save on our heating/cooling bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install directions were easy to follow. Works well with remote sensors. The home eco settings caught us off guard. It was sent to one phone and when that person was out of town, the air went into eco setting which was default set for 80 degrees. Once we figured out the problem and set the "Away" setting, problem solved. We love the nest so much, we bought one for the upstairs units too. It's really nice to be able to adjust the setting before getting home so the house is at a nice temperature. We are seeing a saving on our electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should have a Nest thermostat. So easy to install and easy to use. I like being able to control it even when I am away. I also like seeing my monthly usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Smart and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy saving device that is easy to install and use. Can be controlled from an app on your cell phone. Monthly energy use reports are sent along with energy saving ideas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Fantastic EcoConscious Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because there was a rebate going on from GA Power. I had already been looking to replace my 15 year old digital thermostats and the rebates pushed me to going ahead and doing it sooner than later. Enough about the process.. I bought two and have to say that these have exceeded my expectation. They look AND work great, I can control them remotely and track how often your heat/cooling runs. While I've only had these for a month, I can't necessarily say they've saved me money, but the temperature in the house stays much more consistent than when my old thermostats were in control. Installation and setup were easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great energy saver for large building

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed 15 of these in a 30,000 sq ft building to control temperatures remotely and lock the temperature without installing cages over each thermostat. Nest supports up to 20 devices on one account. Install and setup was simple. Not all 15 rooftop units were the same, but the thermostat works well with all of them. So far, the units went from running ~8 hours per day with a single set temperature to only running ~ 3 hours per day. Big energy savings. The lock feature prevents people from changing the temperature and pressing hold which was causing the AC to run unnecessarily.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Convenient Cost Savings

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love having this Google Nest! I think the thing I love most is the ability to adjust the thermostat remotely. Whether from another room or away from home, this provides such a convenience. If I leave home and forgot to adjust, I can just pull up the app and change the set point. I can also adjust the temperature before coming home so it’s a comfortable temperature upon arrival. I can set the more predictable schedule but have the option to adjust from anywhere for the less predictable. The only issue is occasionally it will disconnect from the WIFI, in which case it cannot be controlled by the app, but it’ll often reset or will do so once I mature contact with the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Get this. Save money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest thermostat! I've had it for about a month and can already tell I'll be saving money on my energy bills. The Nest was incredibly easy to install and comes with plenty of helpful instructions, tips, videos, etc. to help you through the installation. I love the way the Nest looks on my wall. It's sleek and looks great, especially when it lights up when you walk by it. The Nest app is one of my favorite parts about it. I can control my home while at work, or change the temperature while I'm upstairs away from where the Nest is. So far, I have zero issues with the Nest and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install; works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time owning a smart thermostat and have only had it for a few months now, but in that time it has worked great. It works just like it says, it has my habits down. I really like being able to control it with an app as well. It was extremely easy to install. I have never installed a thermostat before or really anything like this and even for me it was simple. I did take photos before I started because the stickers they give do fall off and did fall off for me after about 5 seconds of trying to maneuver them into the nest teeth. Overall, really good product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the longest time I thought the Nest was ugly. But I finally had enough with our old thermostat and saw this while buying a router so we gave it a shot. Installation was super easy and clean. The nest app is super easy and simple. This thing has a scheduler, home detection with Eco mode, works with Alexa with the Nest skill, controls through your phone, remotely, and can buy remote room sensors for detection using a remote room. Pretty much everything you need for energy efficiency. I would like to add that utilities likely offer rebates for installing. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good thermostat, screen is big, and easy to use. Setup was a breeze and I like how the proximity sensor lights up as you approach it. The wifi capabilities are easy to setup. The app on the phone, is very informative, it learns your habits and adapts to it. I have found myself using the app even at home to change the temperature to the desired level. I love the fact that as I am on my way home, I can adjust the temperature, so my home is nice and warm, or cool as I want. Definitely would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Spendy, but worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people are interested in the Nest Thermostat when you discuss features. Which there are a lot of. But there is a hesitation when they see the price. Understandable. After two months I do have to say it is worth the investment. Living in Oklahoma I set it in Heat/Cool mode and haven't touched it since. I set the upper and lower temps and it handles it. Does a better than fair job keeping my house comfortable without my intervention. It knows when I'm home and when I'm away. And to be honest, I'm really impressed when how well the 'learning' part of this thermostat works. Why only four stars? Let's be honest, price. For most of us $250 is a lot to spend for a thermostat. Even if it does do some very smart things. Would I purchase another one in the future? Probably. Would I replace my current one with the next new version? Probably not. It would have to be pretty compelling new features to do that. For right now it seems to do a good job managing the climate of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great View

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Looks great and makes room look high techish.

    I would recommend this to a friend