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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 12,079 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Hot and cold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive wall design that is easy to operate and has remote access to change temperatures. All features like learning temperature settings at various times of the day is a great feature and I expect to save money in the long run. I recommend you make sure you like the white coverup plate that comes with the thermostat, or buy the many available online colors for your wall, if you are replacing an old unit.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up and install. I thought the instructions we very clear and I didn't have any issues. The temperature throughout the house appears to be very consistent as we even have a larger room that is all windows. My family is constantly running in and out of the house and it is great for our busy life style. I think the look of the Thermostat is very sleek. Overall, I would 100% recommend this thermostat. The ease, efficiency, and look of the product has earned a 5 star from my family.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat all around. Easy to install with or without WiFi connection. Easy interface that is user friendly and works well with google smart home and nest applications. The price is a lot more than the cheaper nest product but it is worth it for the ease of setup and use. The support team on product with google are great for extra help if needed. Also looks very sleek. Cant go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    Nest Thermostat - Easy and Convenient to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Provides remote monitoring and controlling of thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Amazing!!!! very easy to use Controls the temperature and Humidity in the house and has many settings to automate

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Easy install and operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my eye on the Nest Learning Thermostat for about a year, reading a lot of reviews before finally purchasing. Replacing our old thermostat with the Nest was very easy, though getting it seated so we could do the set up was frustrating. We finally got it seated correctly, but it took several tries. If that happens to you, don’t give up! Make sure all the wires are securely in place, too. It works well with our heat pump. Our home has remained at a comfortable temperature and the Nest learned our habits within a week.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 4 out of 5 stars

    Nice home upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, easy to self-install. Wish it was a bit cheaper but absolutely love the ability to control temperature from device even when not at home, Potential heating and cooling costs are great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    This is a "best buy" for lack of a better term :-)

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! I have 2 furnaces in my home with two thermostats and these have made life so much easier. It's so easy to just set the temp for a couple weeks then the thermostat takes over. It has successfully learned which parts of our house we do not use as much and has adjusted temps accordingly. The Nest app is easy to use and has has had zero issues since installation. Quality is great, instructions are great, ease of use is flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Add an efficient thermostat at a reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest thermostat provides a beautiful visual upgrade to your home and makes heating and cooling more efficient. Once you download the Nest app on your phone or computer, you can easily control all of your home air conditioning settings from wherever you are. The nest product also learns your usage patterns and begins to adjust to those trends automatically over time. Along with the money you will save from running your air conditioner more efficiently, CPS offers a rebate of $150-$180 if you enroll in "My Thermostat Rewards" through CPS website.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this about 3 weeks ago and after a week went by, it learned my schedule and automatically scheduled itself to turn on and off when I needed it to. It's also nice to be able to control it from my phone when I'm not there. Another nice feature is its ability to be connected to my chamberlain MyQ garage door and my kwikset kevo front door lock so when I leave the house and it "sees" that no one else is home, it automatically goes into away mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, like how easy it is to use, wifi works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install. It is very convenient to be able to adjust the temperature remotely. It has worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having the flexibility of a learning thermostat to help automate my personal settings. Very easy and intuitive to use and is linked to my lighting system as well as my smoke detectors with nest. Also love having the ability to control things while away from home to make sure everything is ready for me upon return.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is easy to install in most cases. I was able to install it in my house with a heat pump, gas furnace, and humidifier. When I purchased one for my brother, all went well until realizing he had two wires for his humidifier instead of one required by Nest. After talking to the helpful Nest tech support representative, it was decided to call a local HVAC company to modify the humidifier to use only one wire. Since then, things have been working well. We both find them easy to operate both in person and the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift to my parents after loving ours, easy to install and use. Makes it convenient to control thermostat while you’re away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great investment for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking into buying a Nest thermostat for some time so when CPS Energy offered a $150 credit for purchasing and installing it along with enrollment in their energy savings program, I pulled the trigger. Installation was easy even for me. I'm not one to typically do these home projects but professional installation quotes in my area were ridiculous. Provided instructions were easy to follow and within 20 minutes it was installed and running. Blends beautifully with my home. We're excited to see how our monthly bills will compare to last summer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Works great love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that I can control my thermistat from my phone is fabulious! The nest works great and is very easy to install and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest Thermostat a little over a month ago and we're already seeing a savings in energy use. It really does learn our habits of when we're home and adjusts temps based on the temps outside. Super easy to install thanks to the included instructions. My wife loves that she can adjust the settings while we're not at home or in bed. The best thing about the Nest Thermostat is that it integrates with so many of our other devices (Simplisafe, Rachio, and others). I truly believe that we were really missing out before we bought this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Thermostat and addition to the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wanted one of these for awhile and finally decided to go with it. The installation was incredibly easy. Nest even has you check compatibility before you begin the install to make sure that everything will work. The "learn" feature of the thermostat is amazing. After it collects data for a week or two of you controlling the thermostat, it begins to automatically know when to adjust the temperature and at what time. It is also very nice and convenient to be able to control the thermostat when you are away. AMAZING PRODUCT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart Thermostat. Learns when to change temp in house. Easy to install.

    I would recommend this to a friend